About Us
At Kaplan Open Learning, we are experts in online Higher Education. Working closely with our partner universities, our vision is to become a world leader in online learning, making higher education accessible to anyone with the potential and drive to succeed.
We develop, deliver, support and market, sector-leading online higher education programmes to a global student audience. Our innovative and unique online pedagogy utilises the latest digital learning technologies to provide teaching excellence and a world-class student experience.
We work in collaboration with our university partners to develop engaging, interactive learning materials using the latest digital learning technologies. This approach blends our unique online pedagogy with the research-led subject expertise of our partners.
The Role
As a Student Experience Officer, you will be joining a growing Student Experience and Welfare Team within the Student Services department, which also consists of Student Support, Student Finance and Study Skills teams.
Working in conjunction with our Student Support, Academic, and Marketing departments, you will provide our students with support and guidance via email and telephone on a range of areas that complement their academic journey, with a focus on ensuring the student voice is heard throughout the organisation. You will collate and review student survey data, liaise directly with student representatives, work with colleagues at our partner universities, manage the administration of meetings, oversee student engagement via online forums, and research careers resources.
You will also play a pivotal role advising graduates about their graduation and helping them prepare for their big day, ultimately having the chance to meet them and their families at graduation to celebrate their success.
To be successful in this role you must be passionate about student representation, student satisfaction, building a learning community, and ultimately enhancing the wider student experience.
Key Responsibilities
This exciting opportunity requires applicants to have an Undergraduate degree, and we would particularly welcome applications from candidates with a postgraduate qualification or relevant experience.
You should also have:
You may also have:
Application Method
If this sounds like the kind of job you’d enjoy, please apply with your CV. In your cover letter, please answer the following questions as part of your application to help us understand your motivation for applying for this role:
Salary: £22,000 (with increases after 12 and 24 months service, up to £24,000)
Please apply with a CV and covering letter. Closing date: 29th May 2022
At Kaplan International, we are committed to working in a diverse organisation and strive to provide equality of opportunity for all. We encourage and welcome applications from individuals, regardless of age, disability, sex, sexual orientation, gender reassignment or identity, pregnancy and maternity, race, religion or belief and marriage and civil partnership. If you would like to be considered for an interview under the Guaranteed Interview Scheme, please complete this form or email us on [email protected]
As part of our commitment to safeguarding, successful candidates will be subject to an enhanced Disclosure and Barring Service check.
Applicants must be able to provide proof of eligibility to work in the UK.
About Kaplan Open Learning
Kaplan Open Learning is one of the world’s largest and most experienced providers of online degree education. We currently work with two UK partner Universities to deliver undergraduate and postgraduate degree programmes. Our students complete their studies through online learning using our interactive virtual classroom with rich multi-media resources which provide a gateway to a learning community supported by a dedicated academic and professional services team.
Our mission is to continue to transform students’ lives and careers by delivering and expanding our suite of innovative, industry led and career enhancing higher education programmes.
£22,000 Per Annum
Wabtec Corporation is a leading global provider of equipment, systems, digital solutions and value-added services for freight and transit rail....
Apply For This Jobbr{display:none;}.css-58vpdc ul > li{margin-left:0;}.css-58vpdc li{padding:0;}]]> Redbridge is an ambitious, diverse and exciting east-London borough. What we do is driven by...
Apply For This JobDescription JOB DESCRIPTION Skill: QA Automation Role: T1, T2 Are you that person who finds satisfaction-and maybe even joy- in...
Apply For This JobJob Description Kitchen Assistant Project Copelands Location Milisle, BT22 2BZ Department Housing with Care Primary purpose of the role As...
Apply For This JobJob details Job type Fixed term contract Full Job Description LSE is committed to building a diverse, equitable and truly...
Apply For This Jobbr{display:none;}.css-58vpdc ul > li{margin-left:0;}.css-58vpdc li{padding:0;}]]> We are a diverse community and strongly encourage applications from teaching and support staff from...
Apply For This Job