Kelly Services has partnered with a well-known Logistics company in Elkridge, MD and is recruiting for an Account Logistics Coordinator. This is a full-time permanent position which includes benefits and PTO.
Moday-Friday
8:00am-5:00pm
$20/hr
Benefits Included
General Summary:
The Account Logistics Coordinator (ALC) works directly with clients and various shipping entities to ensure equipment is allocated and that shipments are scheduled, tracked and delivered to the customer’s satisfaction.
Duties and Responsibilities:
Ensures that inventory in various warehouses is correct and available to allocate; ensures procurement of inventory to fulfill orders.
Schedules pick-ups and / or deliveries with appropriate carriers; provides concise instructions as to location, required date / time, specific instructions, etc.
Manages account and client relationships; responsible for managing costs within client transactions.
Enters instructions into system and ensures paperwork is received by the proper individual / parties in order to track the progress of shipments.
Communicates with shipping agents to answer questions, relay proper handling and packing of inventory and to confirm required shipping instructions.
Confirms site inspection / preparation, typically via phone.
Negotiates rates, within specific guidelines, with carriers and agents as necessary.
Resolves issues such as damaged / lost items and delayed shipments; exercises good logistics judgment to avoid such issues.
Verifies documents and system entry prior to processing for payment to ensure correct pricing.
Accountable for each project assigned; follows up with all involved parties until project is completed.
Qualifications:
High School diploma or GED or equivalent experience; Bachelor’s degree in business or logistics-related field is a plus.
A minimum of two (2) years of experience in an office environment with emphasis on customer service and support.
Proficient in Microsoft Office applications, including Word, Excel, Outlook and PowerPoint.
Ability to acquire TSA certification (required).
Outstanding customer service skills: ability to communicate concisely and effectively, both orally and in writing.
Strong attention to detail; excellent problem-solving skills.
Ability to multi-task and prioritize; self-motivated.
Call/text (304)205-0274 or email your resume to [email protected] (with Account Logistics Coordinator in the subject line) to APPLY TODAY!
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