Keltic Lodge Looking for Hotel Management Positions at Ingonish Beach, NS Full Time

About us

Keltic Lodge is a medium business in Ingonish Beach, NS. We are professional, agile, and innovative.

Our work environment includes:

• Modern office setting
• Food provided
• Growth opportunities
• Regular social events
• International workforce
• Company perks
• Relaxed atmosphere
• Safe work environment
• Lively atmosphere

*Who We Are- *Keltic Lodge Resort and Spa is a historic Cape Breton Resort and is located in the heart of Cape Breton Highlands National Park overlooking the Atlantic Ocean. Just 2 hours from Sydney, NS and a 5 hour drive from Halifax, the resort has been welcoming guests to Cape Breton, Nova Scotia since July 1940. *We are hiring for the following management positions: * *Banquet Manager* *Number of Vacancies- *1 *Essential Functions-* * Oversee and execute all functions throughout the resort. * Manage all set-up and tear-down of function spaces as required. * Ensure guest dietary restrictions and allergies are communicated appropriately with kitchen and guest. * Attend weekly BEO meetings with all department heads involved with the execution and planning of events. * Bar setup and stocking with the requirements of the different functions. * Maintaining positive relationship and communication with on-site contact. * Attention to all details during set-up and service to offer an unrivaled experience to the guests. * Quality checking and follow-up with group contacts and guests. * Clear communication written, verbal and email. * Daily inspections of event space to ensure set ups are as they should be based on customer requests. * To check Email daily and respond in an efficient and timely matter. * Memo’s at least weekly depends on what’s happening. * Linen inventory monthly. * Monthly inventory of Banquet supplies (Cutlery, Glassware, China, etc.). * Inventory and ordering of liquor, beer and wine. * In conjunction with the Food & Beverage Manager, scheduling of staff for daily events that meet guest service standard. * Assisting F&B Managers with payroll and shared gratuity as well as Manager tip outs. * Coaching and disciplining staff when needed including training on a regular basis. * Hands on with set up and service of functions and events. * Ringing in and billing of food, liquor and wine with BEO and consumption. * Balancing monies of cash bar with inventory and sales. * Complete cash outs for different categories of sales if required. * Preparing gratuity sheet daily after function so as to divide monies fairly to each server. * During times of low banquet activity, provide operation support to the Food & Beverage Outlets. * Act as a Floor Manager in the absence of the Food & Beverage Manager. * Any other duties as required or communicated by the F&B Manager. * Communicate effectively with coworkers and customers in an English work environment. *Required Qualifications-* * At least 3 years of experience in the food and hospitality service sector, with at least 1 year of supervisory experience. * Professional English proficiency to communicate in English work environment * Accuracy and speed in executing assigned tasks. * Ability to stand for a long period of time and lift supply items. *Wage-* $22-$25 per hour, based on experience + tips. See bonus details below. *——————-* *Restaurant Manager* *Number of Vacancies- *1 *Essential Functions-* * Be enthusiastic, energetic and demonstrate a genuine positive demeanor throughout the shift whilst motivating and leading the team * Ensure every guest receives the best possible experience and leave eager to return * Manage and oversee all operations through action with presence on the floor through the service periods * Set service standards and training with focus on Guest experience standards from top down * Achieve excellence by maximising profitability, while meeting or exceeding planned objectives for revenue, food and beverage costs and labour costs * Ensure inventory management is conducted through bi-weekly inventory and cost reporting * People progression and development training, creates a fiscally responsible team, through training, coaching, education and development * Ensure accurate recipe adherence by portion control of all food and beverage items, as well as ensuring that all menu items are produced in a timely and efficient manner and meets the concept’s standards for taste, quality, and appearance * Active participation in menu planning, execution and marketing * Oversee all ordering, vendor pricing and negotiate best price available * Works with resort management to ensure a working environment that is both inclusive and collaborative with team members at levels promoting a culture of development from within * Communicate effectively with coworkers and customers in an English work environment. *Required Qualifications-* * At least 3 years of experience in the food and hospitality service sector, with at least 1 year of supervisory experience. * Professional working proficiency in English language both verbal and written (language of work). * Accuracy and speed in executing assigned tasks. * Ability to stand for a long period of time and lift supply items. *Wage-* $22-$25 per hour, based on experience + tips. See bonus details below. *——————-* *Additional Details for both Positions* *Job Type- *This a full-time seasonal position, from May to October 2023 and May to October 2024. We will consider candidates available for one season or both. Those who work both seasons will be eligible for a monetary bonus (see details below). *Hours of work-* 30 to 40 hours per week. Shifts include: weekends, holidays, morning, afternoon and evenings. Overtime may be required. *Bonus *- An additional bonus of $2 per hour for each hour worked will be provided to all employees after October 31st, 2023 who a) work a minimum of 500 hours for the season between May and October and b) work until at least the first Saturday of September 2023. Returning employees for the 2024 season will be eligible for the same $2 per hour bonus structure for the 2024 season, plus an additional $500 as a returning employee bonus. *Benefits-* Discounted green fees @ Highland Links Golf Course, subsidized staff accommodation, subsidized staff meal program. *Work location-* 383 Keltic in Rd, Ingonish Beach, Nova Scotia Keltic Lodge Resort and Spa is owned and operated by GolfNorth Properties Inc., located at 400 Golf Course Road, Onestogo, Ontario. Keltic Lodge Resort and Spa is an equal opportunity employer that is committed to diversity and inclusion in the workplace. We encourage all qualified individuals to apply, including individuals from underrepresented groups: Indigenous persons, vulnerable youth, newcomers, and persons with disabilities

Job Types: Full-time, Seasonal, Casual

Salary: $22.00-$25.00 per hour

Benefits:

• Discounted or free food
• Paid time off
• Store discount

Flexible Language Requirement:

• French not required

Schedule:

• 10 hour shift
• 8 hour shift
• Day shift
• Evening shift
• Holidays
• Monday to Friday
• Morning shift
• Night shift
• Overtime
• Weekend availability

Supplemental pay types:

• Bonus pay
• Overtime pay
• Tips

Education:

• Secondary School (required)

Work Location: One location