KFH Hiring for Facilities Assistant at London SW Full Time

At KFH we are looking for a Facilities Assistant to join our Facilities team in Wimbledon.

Do you have excellent customer service skills? Are you experienced in facility management or looking to gain some experience in this sector? We’re looking for an individual that can collaborate with others, share their knowledge and skills. At KFH we are continuously looking for opportunities to improve and are looking for a facilities assistant to bring new thinking and embrace our legacy.

At KFH, with over 60 branches across the capital we are London’s largest independent property services groups, and we are growing! As one of London’s leading property services groups we offer a range of property services including block management, commercial, residential, and financial services. We manage over 15,000 residential and commercial units in different mixed-use schemes across 130 locations in London, with a combined portfolio worth £10 billion. In addition to this, we have one of the largest teams of qualified chartered surveyors and valuers in London and provide a whole range of services for corporate and private clients. Our employees are at the heart of our business and help to drive our success by supporting each other and providing exceptional service with care in order to achieve the right results with integrity. We pride ourselves on working in collaboration and valuing experience as well as encouraging new thinking.

You will report into our Facilities Manager.

Responsibilities of a Facilities Assistant include:

• Be the first point of contact on the Facilities helpdesk, via calls and emails.
• Find appropriate solutions to issues raised, liaise with relevant third parties to agree the requirements and ensure that the works are carried out in a way that minimises disruption to the business and delivers a quality result.

• Communicate efficiently maintaining company standards.

• Provide general office administrative support across the department including regularly updating information on different systems.
• Collate and reconcile invoices from third party suppliers and pass to the authorised signatory for approval in line with the accounts monthly payment schedule.
• Organise and manage the routine testing of security systems, fire and electrical equipment with the relevant third party service providers across the Company’s premises. Report any defects or noncompliance to the Premises Manager for further action and follow up as necessary.
• Organise and manage the schedule of routine maintenance through to completion ensuring that the internal and external condition of the KFH branch network is of the highest standard. To include internal and external decoration and signage, lighting maintenance, gutter/drain clearance, air-conditioning and lifts.

At KFH we are looking for a facilities assistant with a proven track record in customer service, someone that is able to offer outstanding communication to all of our clients whilst achieving the right results.

Company benefits include:

• Great compensation package

• Financial support in gaining qualifications

• Access to our company wide incentive schemes

• Through KFH’s dedicated Talent Development team you will have access to a range of in person and online training programmes that will support you in your role and in your longer term career development

• Gym membership discounts

• Cycle to work scheme

• Discounts on the High street – restaurants, retail, flights, and technology

• Life Assurance

Each year we celebrate success by hosting a companywide Awards Ceremony, also we have many seasonal social events throughout the year. We also have regular involvement with our chosen London-based charity, London Youth. Activities vary from cake sales to Tough Mudder to marathons and we encourage our employees to participate. We pride ourselves in fantastic customer service, exceptional communication and delivering the right results.

KFH is an equal opportunity employer. We are committed to creating a diverse and inclusive environment for all employees.

KFH. People. We get it.