Kim Kuhar, DO Internal Medicine PC Hiring for Front Desk Coordinator/Receptionist Job at Silverdale, PA Full Time

Job description
Job Title: Front Office Coordinator- Full time

General Summary of Duties: Performs various clerical duties for the front desk Supervisor, clinical services manager, or physicians including answering telephones, taking messages, scheduling appointments, copying, and scanning chart information. Responsible for data entry, and patient account follow up, as well as daily balancing reports.

Supervisor: Practice Manager and Managing Physician

Supervisory Responsibilities: None

Major Responsibilities/Tasks:

Answer and screens telephone calls in a courteous manner, and record messages for physician and other personnel.
Schedule patient appointments and procedures according to established policies and procedures.
Obtain accurate information from patients and ensure all registration forms are complete.
Collect patient and insurance payments and reconcile charges daily.
Prepare insurance forms and associated correspondence.
Verify account balances and refunds for accuracy. Provide information to patients regarding unpaid balances.
File-Scan records in appropriate sections of patient charts and keeps patient charts in proper order.

Scan front and back of patient insurance cards into EHR

Prepare patient charts in advance (chart prep) to include any labs, radiology results and vaccines needed.

Copy patient information and forward to requesting party after receiving appropriate consent to release medical records.
13.Maintain files and records in a confidential manner.

14.Maintain organization and efficiency of front office, including office supply inventory.

15.Maintain patient confidentiality.

16.Perform other related duties as directed or assigned.

EDUCATION: High school diploma, some college course work. preferred.

EXPERIENCE: Minimum of Two years of front desk experience in a medical office.

Performance Requirements:

Knowledge:

Knowledge of clinic policies and procedures.
Knowledge of medical terminology and insurance practices.
Knowledge of computer programs and applications.
Knowledge of grammar, spelling, and punctuation to type from draft copy and review and edit reports and correspondence.
Knowledge of basic arithmetic to make calculations, balance and reconcile figures, and make changes accurately.
Knowledge of CPT and ICD-10 coding.

Skills:

Skill in operating office equipment
Skill in handling paperwork/filing adequately.
Skill in handling incoming phone calls and triaging appropriately.
Skill in written and verbal communication.
Skill in gathering, interpreting, and reporting insurance information.
Skill in trouble-shooting insurance claims issues and resolving appropriately.
Abilities:

Ability to type 30-45 words per minute using word-processing software. Able to learn/use other computer programs including Microsoft® Excel, e-mail, Internet, and Microsoft® PowerPoint.
Ability to work effectively as a team member with physicians and other staff.
Ability to sort and file materials correctly by alphabetic or numeric systems.
Ability to interpret and understand insurance benefits and reimbursement.
Ability to flexibly respond to changing demands.
Ability to organize and prioritize tasks effectively.
Ability to communicate clearly.
Ability to work with little supervision.
Ability to establish and maintain effective working relationships with patients, employees, and the public.

Equipment Operated: Office machinery including computers, fax, calculator, and photocopier. Occasionally lift and carry files up to 20 pounds.

Work Environment: Work performed in office environment. Involves frequent contact with staff and patients. May require working under stressful conditions.

Mental/Physical Requirements: Manual dexterity for office machine operation including computer and calculator; stooping, bending to handle files and supplies, mobility to complete errands or deliveries, or sitting for extended periods of time. Stress can be triggered by multiple staff demands and deadlines.

Disclaimer: This description is intended to provide only basic guidelines for meeting job requirements. Responsibilities, knowledge, skills, abilities and working conditions may change as needs evolve.

Job Type: Full-time

Pay: From $19.00 per hour

Benefits:

• 401(k)
• Dental insurance
• Health insurance
• Paid time off

Healthcare setting:

• Private practice

Medical specialties:

• Internal Medicine

Schedule:

• Monday to Friday

COVID-19 considerations:
All employees have to wear a mask.

Application Question(s):

• The position requires the candidate to cover one evening per week. Will this work for you?

Experience:

• Medical office: 2 years (Required)

Work Location: One location