Kiwi Plates Looking for KiwiPlates – Customer Services Consultant at Auckland City Full Time

Looking to join a fun and dynamic team working with a product that Kiwi’s love? We’re looking for a Customer Service & Sales Superstar to join our Auckland based team in our vibrant Parnell offices.

KiwiPlates is a company that serves to create happiness through self-expression. We are New Zealand’s home of personalised number plates. When Kiwi’s want to celebrate in life, show there passion to the world, make that special car even better or give that perfect personalised gift, they call us.

Who we are

At KiwiPlates we believe that having an aligned set of values is the key to our success. We value forward thinkers who are excited to improve the experience for our customers. We know that when we work together we work better so we encourage collaboration, idea sharing and open feedback. Our energy empathy and enthusiasm creates a fun workplace that allows us to come to work smiling. Saving the best for last, at KiwiPlates we strongly value the celebration of success whether it be big or small wins. No achievement will go unrecognised!

What’s on offer

• No weekend work! Monday to Friday only
• Great team culture, vibrant Parnell office with onsite cafe
• Flexible Working options including hours and working from home benefits
• Health Insurance
• Monthly team lunches
• Day off for your birthday.

What will I be doing?

• Delivering outstanding customer service
• Selling a product that Kiwi’s love
• Responding to live customer service and sales enquires over the phone and online
• Collaborating with team members and most importantly, having fun!

What are we looking for?

To be successful in the role, you will have:

• Excellent communication skills, with a passion for delivering a great customer experience
• Have experience in a customer service/sales environment, ideally in a call centre or phone based role (with a minimum of 1-2 years experience)
• Be a great communicator and problem solver
• The ability to multi-task, work on your own and as part of a team.

Publicis Groupe, believes that our people are our greatest asset. Our people are chosen for their personalities, their ethics and professional qualities without any exclusion, preferential treatment or discrimination. We are proud to be an equal opportunities employer and do not discriminate by reason of age, gender, gender identity, race, sexual orientation, nationality, religion or disability or any other difference. We encourage applications from all qualified individuals and will provide appropriate assistance for candidates with disabilities or special needs throughout the recruitment process upon request.