Kiwibank Looking for Banking Assistant, Kaitaia at Northland Full Time

• We have a great opportunity at Kiwibank
• Contribute positively to the team culture in-branch
• Are you passionate about customer service?

We have a fantastic opportunity to join the team in our Kaitaia Kiwibank Branch.

As a Banking Assistant in a Kiwibank Branch you will be working as part of our tight-knit and supportive team to help deliver to our ambition to make every New Zealander more financially successful. What this means in practice is that you will be using your individual personality and interpersonal style to make a connection with your customer, then work to understand their broader financial needs and goals and provide the appropriate solution where you can.

You will be following your passion of developing and building strong relationships with our customers by providing solutions tailored to achieve their financial goals – delighting them every step of the way! It’s a great rewarding job.

We would love to hear from you if you:

• Can demonstrate a focus on great customer outcomes and customer-facing and over the phone experience
• Have a natural attention to detail
• Have proven numerical, administration and technical skills
• Think outside current processes to ensure the appropriate solution is identified to a customer’s issue
• Establish, maintain and service across Kiwibank’s range of products and services

In return, you will have a fantastic opportunity to develop your career in banking within a fun and supportive team.

Tuesday to Friday (11.00 – 16.30) total 19.5 hours per week

Sound like something you want to be a part of? Apply Now!

We will be reviewing resumes throughout the advertising period and reserve the right to withdraw the ad at any time

Ngā painga mōu – What’s in it for you

Our great range of benefits include health and life cover, discounted banking, insurance products and an incredible package for new parents. We’re also an accredited Living Wage employer.

When you join us at Kiwibank, you’ll be given the support you need to succeed. Our work environment is safe, accessible, and representative of our customers and communities. We’re proud to have the rainbow tick, we are a certified B corporation, and we were the first bank in NZ to get the gender tick.

At Kiwibank we’re all about making Kiwi better off, it starts with Ngā Kauwaka, our culture.

Building an inclusive culture that enables our people to develop and grow working together as a strong cohesive team is really important to us. We express this as Ngā Kauwaka.

Ngā Kauwaka are vessels that carry knowledge and mindsets that prepare, enable and inspire us all. At Kiwibank we have four kauwaka, each holding a mindset that will enable us to deliver on our purpose of Kiwi making Kiwi better off and our ambition to be Customers’ 1st choice:

Ka tīmata i a tatou – A place to belong

Me Māia – Rise to the Challenge

Tapatahi – Better Together

Ngā Kiritaki – Customer at the heart

Mō ngā kaimahi – For our people

Mō Aotearoa – For New Zealand

We have a unique opportunity to make a meaningful contribution to a more sustainable Aotearoa. This commitment to growing and transforming our business for the better underpins everything we do.

Māu – For you

We welcome applications from people of all ages, nationalities, cultures, and abilities. We’ll do everything we can to ensure your employment journey with us is as easy as possible.

Job Details