KiwiRail Hiring for Customer Logistics Specialist Job at Auckland Full Time

• Are you passionate about delivering great customer service and looking for your next challenge?
• Join a friendly and supportive team
• We have the perfect role to get your career in freight customer service on track

Here at KiwiRail we empower our people to shine. We look for passionate go-getters that want to be part of our team and are hungry to learn. If this sounds like you and you have an interest in growing your career within our organisation, then read on!

We have a 12 month fixed term opportunity to join the IMEX team based in our Parnell office.

Your Role:

We have an opportunity for an awesome Customer Logistics Specialist to join us based in our offices in Auckland CBD. You will be an important part of making sure customer freight is booked and our trains are built correctly, run smoothly, and keeping all teams informed of any delay or progress along the way!

As a Customer Logistics Specialist within our Import/Export (IMEX) team, you will be responsible for ensuring customer cargo is booked and delivered to its final destination in a timely and efficient manner.

Your Skills:

You will excel at customer service and have ideally worked within freight, logistics or transport industries and be able to work within a busy work schedule. Your strong communication skills and ability to multitask and build effective business relationships will allow you to deal with customers and external stakeholders and adapt to unexpected changes to meet our customer needs.

• Proven experience working within a multi-faceted customer service environment
• You can easily multitask while remaining calm under pressure
• Able to maintain a high level of attention to detail as well as data entry and reporting accuracy
• A real go-getter with a passion to grow your career within a freight industry
• Strong analytical capability and can pick up new computer systems Proficiency in the MS Office suite is a must
• Experience within the freight, transport or logistics industry is advantageous

Your Benefits:

This is a great opportunity to make an impact within a progressive organisation that is currently undertaking numerous new and exciting projects.

• Heavily discounted travel and holiday homes
• Access to training and study assistance programmes
• Continued mentoring and support.

You will excel in a fast-paced environment, where you will be faced with time pressures, customer demands and operational disruptions outside of your control. You will rise to the challenge and enjoy the satisfaction of solving problems and working within constraints to provide the best outcomes.

Our team is like a family, we love what we do, and we thrive in this busy and upbeat environment. If this sounds like you, then what are you waiting for?

Apply online today!!