Knoxville Dental Center, P.C. Hiring for Dental Front Desk Receptionist at Knoxville, IA Full Time

Knoxville Dental Center, P.C. is looking for Dental Receptionist to join our family-oriented, state-of-the-art practice! As a receptionist on our team, you will play a vital role in helping our patients receive outstanding care at our office. In this role, you will serve as the chief point of contact for our patients and be their first impression of our practice. The ideal candidate will be compassionate, friendly, outgoing and have a professional demeanor. They will also have excellent organizational and interpersonal skills as well as the ability to multi-task in a fast-paced, high-energy environment.

Job Duties Include:

• Greeting patients
• Answer and manage incoming phone calls
• Scheduling and canceling patient appointments
• Collect and receive payments from patients at time of treatment
• Communicating with patients and insurance providers
• Confirm upcoming appointments and recalls
• Prepare and mail billing statements
• Prepare claim forms for dental insurance and process insurance payments
• Maintain and manage patient records in compliance with privacy and security regulations
• Submit referrals to specialists and process interoffice correspondence upon receipt
• Sort and distribute incoming and outgoing postage
• Order and refill office supplies
• Discussing treatment plan costs with patients
• Safeguard patient privacy and confidentiality
• Maintain a professional and sanitary reception area

At Knoxville Dental Center, we ensure our team members feel valued and appreciated. We work collaboratively to deliver the highest quality care and positive experience for our patients. Our team members take great pride in providing excellent, patient-centered care. It is our promise to go above and beyond to make our patients feel comfortable and well-informed about their oral health. Ultimately, our principal focus is a commitment to patient care, operational and clinical excellence, personal accountability, building relationships, and seeking innovative and creative approaches to support our patients and teams.

If you believe that you have the qualifications needed to excel in this role, we’d love to hear from you!

Job Type: Full-time

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Employee discount
• Health insurance
• On-the-job training
• Paid sick time
• Paid time off

Healthcare setting:

• Private practice

Schedule:

• 8 hour shift

Ability to commute/relocate:

• Knoxville, IA 50138: Reliably commute or planning to relocate before starting work (Required)

Experience:

• Customer service: 1 year (Preferred)
• Computer skills: 1 year (Preferred)

Work Location: One location