Business Title: Senior Associate, eCommerce Consulting
Requisition Number: 74482 – 17
Area of Interest:
Historically, the travel requirement for this position has ranged from 80-100%. The safety and well-being of our people continues to be the top priority, and our decisions around travel are informed by government COVID-19 response directives, recommendations from leading health authorities, and guidance from a number of infectious disease experts. For now, all KPMG business travel, international and domestic, is currently restricted to client-essential sales/delivery activity only. At some point in the future and with the safety of people as the critical factor, the travel requirement will likely increase, possibly to previous levels, but KPMG is committed to balancing client requirements with new delivery capabilities.
The KPMG Advisory practice is currently our fastest growing practice. We are seeing tremendous client demand, and looking forward we don’t anticipate that slowing down. In this ever-changing market environment, our professionals must be adaptable and thrive in a collaborative, team-driven culture. At KPMG, our people are our number one priority. With a wealth of learning and career development opportunities, a world-class training facility and leading market tools, we make sure our people continue to grow both professionally and personally. If you’re looking for a firm with a strong team connection where you can be your whole self, have an impact, advance your skills, deepen your experiences, and have the flexibility and access to constantly find new areas of inspiration and expand your capabilities, then consider a career in Advisory.
KPMG is currently seeking a Senior Associate in Customer & Operations for our Consulting (https://advisory.kpmg.us/) practice.
Work with clients to help understand their business needs and functional requirements of enabling Connected Commerce capabilities that drive positive outcomes across the organization’s customer needs, operating models, digital eco-system, and people impacts
Operate across multiple client functions to help identify critical success areas and support the formulation of recommendations to achieve business objectives
Work with the consulting teams to help solve client problems and communicate the right value propositions that tie business metrics to operational improvements and address customer needs
Take ownership and create high quality client deliverables by working in a team setting
A minimum of three years of hands-on experience in a B2B and/or B2C digital commerce function
Bachelor’s degree from an accredited college/university; advanced degree from an accredited college/university is preferred
Exposure to and understanding of one or more commerce-oriented business functions such as pricing and promotions, cart management, order management, fulfillment, payments, returns and refunds, or e-Commerce fraud
Experience in implementing e-commerce solutions using industry leading platforms such as SAP Commerce Cloud, Salesforce Commerce Cloud, Oracle CX Commerce, IBM Commerce, or Adobe Commerce Cloud, preferably in a consulting or solution design capacity
Strong analytical, written and verbal communication with a professional presence
Excellent facilitation, presentation and people management skills
Travel may be up to 80-100%
Applicants must be currently authorized to work in the United States without the need for visa sponsorship now or in the future
KPMG LLP (the U.S. member firm of KPMG International) offers a comprehensive compensation and benefits package. KPMG is an affirmative action-equal opportunity employer. KPMG complies with all applicable federal, state and local laws regarding recruitment and hiring. All qualified applicants are considered for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, disability, protected veteran status, or any other category protected by applicable federal, state or local laws. The attached link ( https://assets.kpmg.com/content/dam/kpmg/us/pdf/2018/09/eeo.pdf) contains further information regarding the firm’s compliance with federal, state and local recruitment and hiring laws. No phone calls or agencies please.
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