Kruger & Hodges LLC Hiring for Intake Coordinator/Administrative Assistant Job at Hamilton, OH Full Time

We are looking for a New Client Intake Coordinator to join our team and assist our law firm by welcoming new clients and ensuring new client information is gathered and organized before being transferred to an attorney. This would be a 32 hour a week position but would be compensated as if the selected applicant worked 40 hours a week.

New Client Intake Coordinator responsibilities include greeting and screening incoming clients, recording their personal details, gathering information establishing the validity of a case, and completing the intake process. Other admirative duties will be done as needed to help other members of the team.

New Client Intake Coordinator responsibilities include:

• Completing all required new client paperwork and entering it digitally
• Welcoming clients to the facility
• Work with the marketing team to make sure leads are being tracked properly
• Helping the overall team turn leads into new clients
• Making the start of a case an easy experience for new clients

Responsibilities

• Explain case process to potential new clients
• Schedule appointments for consultations in necessary
• Answer phone and email inquiries
• Address any client complaints or concerns
• Perform clerical work such as filing, copying and faxing
• Keep digital records
• Comply with the policies of the firm

Skills

· Spanish language is highly desired

· Strong computer skills

· People person

· Sales experience is a plus

· Positive attitude with growth mindset

Job Type: Full-time

Pay: $15.00 – $20.00 per hour

Benefits:

• 401(k)
• Paid sick time
• Paid time off
• Parental leave
• Retirement plan

Schedule:

• 8 hour shift

Ability to commute/relocate:

• Hamilton, OH 45011: Reliably commute or planning to relocate before starting work (Preferred)

Work Location: One location