Kyndryl, Inc. Hiring for Lead, Squad Leader at New York, New York Full Time

Your Role and Responsibilities

• Squad Leaders at Kyndryl enjoy an empowering culture, a wide spectrum of opportunities, and a chance to move up in the career path that fits them best. Here you’ll work with and support the biggest companies across all industries and learn new, cutting-edge tech in real time, all the time and get paid to upskill. You can reinvent yourself and your career with multiple paths at one company, and still find great work/life balance. You’ll also get the chance to network and promote yourself to leaders and specialists in your field.

Responsibilities:

• Primary leadership role between the Delivery Project Executive and delivery services squad(s)

• Point of contact for the services performed by a defined services delivery squad(s)

• Manages all escalations, client contact requirements, and ensure services coverage by the squad

• Ensures consistent services delivery meets the committed client quality outcomes, metrics and expectations for the services scope of the squad (relevant SLAs etc.)

• Maintains the flow of work and manage all backlogs and they set priorities for the squad while working to remove hurdles and bottlenecks to work execution

• Manages CRM and delivery MSAC processes ensuring compliance postures. Runs Agile ceremonies and iterate delivery for the squads seeking constantly to improve the outcomes of the squad

• If you are hired, the anticipated compensation range for the position $71,240 to $162,430 is based on a full-time schedule. Your ultimate compensation may vary depending on your geography, job-related skills, and experience. For part time roles, the compensation will be adjusted appropriately. If this is a sales role, you may be eligible for additional incentive compensation opportunities. For non-sales roles, you may be eligible for Kyndryl’s Growth Driven Profit-Sharing plan.

• Kyndryl currently does not require employees to be fully vaccinated against COVID-19, however, if you are hired to work at a client, customer, or partner location, you may be required to show proof of vaccination to align with their respective COVID-19 vaccination policies. Those who believe they are eligible may apply for a medical or religious accommodation prior to the start of employment.

Required Technical and Professional Expertise

• Experience providing mainframe assistance in all changes and projects associate to the Mainframe team.

Preferred Technical and Professional Experience

None

Required Education High School Diploma/GED

Preferred Education Bachelor’s Degree

Country/Region United States

State / Province New York

City / Township / Village New York

Being You @ Kyndryl

Diversity is a whole lot more than what we look like or where we come from, it’s how we think and who we are. We welcome people of all cultures, backgrounds, and experiences. But we’re not doing it single-handily: Our Kyndryl Inclusion Networks (KINs) are only one of many ways we create a workplace where all Kyndryls can find and provide support and advice. This dedication to welcoming everyone into our company means that Kyndryl gives you – and everyone next to you – the ability to bring your whole self to work, individually and collectively, and support the activation of our equitable culture. That’s the Kyndryl Way.

Other things to know

Kyndryl offers a wide range of resources for eligible employees to thrive both inside and outside of work. In addition to a competitive benefits program consisting of medical and life insurance, retirement plans, and time off, eligible employees may also have access to: ·12 weeks of paid parental bonding leave. ·Well-being programs to support mental and physical health. ·Financial programs that empower you to plan, save, and manage your money. ·Discounts on retail products, services, and experiences. We consider qualified applicants with criminal histories, consistent with applicable law. Kyndryl will not be providing visa sponsorship for this position now or in the future. Therefore, in order to be considered for this position, you must have the ability to work without a need for current or future visa sponsorship.

Primary job category Technical Specialist

Role ( Job Role ) Services Delivery Squad Leader

Employment Type Full-Time

Contract type Fixed Term – Long Term

Position Type Professional

Travel Required No Travel

Company (Y078) Kyndryl, Inc.

Is this role a commissionable/sales incentive based position? No

Kyndryl is committed to creating a diverse environment and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, pregnancy, disability, age, veteran status, or other characteristics. Kyndryl is also committed to compliance with all fair employment practices regarding citizenship and immigration status.