La Jolie Nail Spa Hiring for Salon Receptionist Job at Palo Alto, CA Full Time

Salon Receptionist Job

We are looking for an organized salon receptionist to provide customer and administrative support for our company. In this role, you will be required to greet and welcome clients, secure bookings, manage appointment schedules, process transactions, and assist with sales and marketing.

To ensure success as a salon receptionist, you should possess excellent organizational and marketing skills. A top-notch salon receptionist should be able to remain calm in stressful situations and provide excellent customer service and support.

Salon Receptionist Responsibilities:

• Greeting and welcoming customers in a friendly and professional manner.
• Tending to customer needs, inquiries, and complaints.
• Informing hairdressers and beauticians about customer appointments and requirements.
• Managing phone calls, emails, deliveries, and office inventory.
• Processing bookings, cancellations and managing appointment schedules.
• Ensuring that the reception area is kept clean and professional.
• Assisting with marketing and sales by providing customers with information on promotions and new products and services.
• Processing transactions and issuing receipts.
• Performing administrative tasks such as filing, updating records, and logging transactions.

Salon Receptionist Requirements:

• Must be fluent in Vietnamese and English.
• High school diploma or GED.
• A minimum of 1-year experience as a receptionist.
• Proficiency in administrative computer software such as MS Word, Excel, and Outlook.
• The ability to remain calm and professional in stressful situations.
• Strong marketing and sales abilities.
• Excellent customer service and skills.
• Consistent professional presentation and pleasant demeanor.
• Strong written and verbal communication skills.
• Exceptional time management and organizational abilities.

We offer competitive salary, bonuses, tips, and 401K option.

Job Types: Full-time, Part-time

Pay: From $17.00 per hour

Benefits:

• 401(k)
• 401(k) matching

Shift:

• 4 hour shift
• 8 hour shift
• Evening shift

Weekly day range:

• Monday to Friday
• Weekend availability

Ability to commute/relocate:

• Palo Alto, CA 94306: Reliably commute or planning to relocate before starting work (Required)

Work Location: One location