La Porchetta Henderson Looking for Full Time Service / Duty Manager at Henderson, Auckland Full Time

Summary

Unite with long term management to learn how La Porchetta implements it’s procedures and achieves customer service success. Be taken under the wing of our knowledgeable, hospitality focused, management team.

About La Porchetta

Italian style dining restaurant, renowned for our unwavering quality customer service, our great value for money and our consistently delicious food. Join longstanding dedicated team, led by the family who own the business. Work together to deliver customers an exceptional experience.

About the role

Our teams drive and ambition is to provide high quality, people focused customer service. We are knowledgeable on our menu and aim to have our customers leave with full bellies and smiles on their faces. 

The right candidate will be driven, people focused, and will absorb an abundant amount of information in order to answer questions on the whim. 

We are fast moving and friendly and we are looking for someone to contribute to the success of the team.

Duties

• You will involve yourself in maintaining a smooth flow of busy and fast paced service
• You will stay focused on the customers and motivate the service team to do the same.
• You will learn and contribute to the teams adherence and maintenance of restaurant procedures.
• You will build relationships with the team and our customers ensuring a long lasting and mutually satisfying rapport

Skills and experience

• Have relatability, strong ability to multi-task and a drive for growth and learning.
• Be willing to get your hands dirty to maintain the restaurants aesthetic environment
• To be eligible for a Management Certificate in NZ, you need to be 20 years or older. Please apply, only if this is applicable to you.
• The ideal candidate will have spent at least 1 year having contributed successfully to a team in a fast paced restaurant or café as a senior waiter, bartender, maître d or Duty Manager

Restaurant culture

Enjoy creating a lively environment that is customer focused. Work with an eclectic bunch of people who come together to bring out the best result. Ultimately we are goal focused, fun and draw results by staying on task