Laivly Looking for Head of Sales at Winnipeg , Manitoba Full Time

Job Summary

Laivly is looking for a Vice-President of Sales to take the lead for the overall growth strategy. The successful candidate will oversee all aspects of customer acquisition. As a member of the Laivly Executive Team, this individual will work directly with our founder to establish SIDD, Laivly’s Digital Automation tool, as a leading SaaS product in the Call Center market.

Laivly (that’s Lively with an AI) helps the world’s biggest brands discover and leverage Artificial Intelligence, Machine Learning and Digital Automation in their customer journey using our proprietary SaaS platform called SIDD. With SIDD’s help, users can draft e-mails and case notes, surface information and collect data with new levels of efficiency and accuracy. SIDD can also provide AI driven oversight to provide controls and workflow optimization inside any web based platform. Laivly’s main investor is 24-7 Intouch, one of the world’s largest customer care organizations, giving us access to sales opportunities, logos and data that no other tool in our space can match.

This is an amazing opportunity for an experienced candidate to develop a sales department from the ground up in a fast growing start-up, and deliver fully integrated solutions to our customers. You’ll be charged with identifying go to market strategies and opportunities, building business cases, developing materials and executing strategic projects to enable growth. You should have a demonstrated ability to think strategically about business, products, and technical challenges, with the ability to build and convey compelling value propositions.

Job Responsibilities

• Develop and build an enterprise sales team from the ground up, establishing strategy and goals with senior management to achieve growth and overall company goals.
• Develop and maintain effective working relationships with cross-functional teams in the company.
• Support sales organization with documented discovery, solution validation, standard and customized demonstrations, proof of concept/value and actions to advance and close sales opportunities
• Educate partners and prospects on the effective use of AI and automation technology in the call center industry
• Shape Laivly’s approach to partnership strategy with stakeholders.
• Partner with Marketing to help Laivly stay immersed in market conditions, trends and new innovations. Help Marketing with production and distribution of sales materials to prospects and enterprise customers.
• Develop metrics, KPI’s to measure the effectiveness of activities that can be tied back to sales opportunities
• Travel to attend trade shows, exhibits and events
• Build and development a compelling commission and incentive structure to help attract and retain talent

Requirements

Job Skills & Qualifications

Preferred

• Strong understanding of customer care and BPO industry
• Background in sales, software or SaaS
• Strong grasp of digital sales environment, social media as well as traditional promotion, including conferences
• Experience working in a startup environment

Required

• 7+ years of sales experience with 3+ years working in a startup or technology environment
• Ability to influence decision makers up and down levels with and without direct authority
• Experience working with partners through account management, product management, program management and business development engagements, as examples
• Ability to identify and assess risk and prioritize competing demands
• Experience presenting and articulating complex concepts
• Delivering complex sales oriented presentations
• Excellent communication and presentation skills
• Demonstrated experience working with multiple stakeholders including direct and channel marketing and product development

By signing this application, the applicant consents to Laivly collecting, using and retaining their personal information for purposes relating to the application process and if hired, the employment relationship.

Any and all personal information collected is held in the strictest confidence and in accordance with all applicable Privacy Laws.

Benefits

Life at Laivly

Laivly gives you the opportunity to collaborate and grow your career with a diverse and passionate team. Balance and wellness are important, and we make it easy to achieve with a flexible environment that works with you. A career at Laivly is about working with a fun-loving, dedicated team of creatives, risk takers and game changers. It’s about sharing your talent and imagination to develop innovative tech that’s revolutionizing the way top brands interact with the world.

We’ve got a shared mission – and a Laivly future. Join us today!