Lakeside International Trucks Hiring for Parts Counter Person at Rockford, IL Full Time

OVERVIEW

Our Parts Counter Sales will be responsible for responding to customer information inquiries, supplying parts from dealership inventory, and/or procuring parts that are not in stock, per dealership guidelines.

RESPONSIBILITIES:

• Respond to customer parts or information requests quickly
• Communicate with customers when a delay in response will occur and offer alternatives
• Determining availability and price information and document as necessary
• Providing parts to customers from stock, procuring locally, or creating a parts order as directed
• Monitor the status of customer orders, advise of any problems and notify upon arrival
• Build relationships and provide quality customer service with a sense of urgency
• Determine the availability and lead times of parts
• Timely response in fielding a high volume of calls and in-person customers

QUALIFICATIONS:

• Parts experience, particularly in a truck or automotive dealership or aftermarket environment, and Trade school education in Parts Operations or Transportation Technology are preferred
• Basic PC (Personal Computer) access skills and basic understanding of PC systems
• Participation in educational classes as directed by the Parts Manager or Supervisor
• Ability to lift, carry, and move up to 50 pounds
• The ability to stand during the majority of an 8-hour shift

EDUCATIONAL REQUIREMENTS:

• High school graduate or equivalent

LAKESIDE IS AN EQUAL OPPORTUNITY/AFFIRMATIVE ACTION EMPLOYER

Job Type: Full-time

Pay: $18.00 – $25.00 per hour

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Employee discount
• Flexible schedule
• Flexible spending account
• Health insurance
• Health savings account
• Life insurance
• Paid time off
• Referral program
• Vision insurance

Schedule:

• 8 hour shift
• Day shift
• Monday to Friday

Experience:

• Parts Sales: 1 year (Required)
• Heavy Truck parts: 1 year (Required)
• Truck parts knowledge: 1 year (Required)

Work Location: One location