LATAM Airlines Looking for SPECIAL SERVICES EXECUTIVES at Auckland, New Zealand Full Time

At LATAM Airlines we take care that dreams reach their destination. Do you want to work for this purpose? 🌎

📢We are looking for our next Special Services Executive, for the Preferred Services Management in Auckland New Zeland. This person will be responsible for serving the most frequent clients of LATAM within the airport experience, ensuring compliance with high standards of company service.

At LATAM we are committed to providing a workplace where individuality is respected and equal opportunities and career development are promoted. This position accepts applications from people with disabilities in accordance with the framework of the Workplace Inclusion Act in Auckland New Zeland.

✍️ What would be your main challenges?

• Ensure compliance with the Special Services Matrix.
• Deliver a timely, close, proactive and decisive service in a framework of total kindness.
• Provide a quick and effective solution to contingencies or service interruptions, always anticipating the needs of passengers.
• Participate in the Daily Dialogue of each shift.
• Stay permanently well informed of itinerary changes, delays, cancellations or rescheduling of flights.
• Hold in-person receptions and act in the event of service breaks
• Inform the results to the LATAM waiver validator executives

👍 What do you need to be our next Special Services Executive?

• Be a professional or advanced student of Tourism or related careers.
• It is essential that you have 1 Year of experience in customer service.
• You must have a bilingual level of English and Spanish, with Portuguese an asset.

📍What will you find when you are part of LATAM?

• You will be part of an attractive, global and multicultural industry.
• You will be able to know the world with our ticket benefits, Staff Travel.
• You will integrate into a dynamic environment, with constant changes and challenges.
• You will have wide and multiple career development options.
• Wellness Program that includes a Discount Club with different suppliers, with special prices for LATAM workers on various products and services, in different parts of the world.

👍 Where and how will you work?

• Work location: Auckland Airport
• Time: Full day, rotating schedules
• Type of contract: Fixed term of 3 months with the possibility of renewal.

Are you ready to join and help us ensure that dreams reach their destination? Apply!

If you find yourself in a disabled situation, indicate if you need any requirements to appear for the interview*