Laundroworks Looking for Technical Support Specialist at Toronto, ON Full Time

Company Summary

Laundroworks is an IoT technology company that is at the forefront of digitizing self-service laundry facilities. We develop an NFC-based payment system, wrapped in real-time connectivity and supported by advanced management software.

We develop and manufacture the technology in-house: Connected reader modules that control the laundry machines, payment kiosks, management software, and a novel NFC-based Tap-to-Pay App

(which Apple is following developments on due to its unique approach)

We’re established in the market and are growing quickly. Visit ************* for more information about our system.

Our office is in North York, near the 401 and a 10min walk from the TTC subway, but of course you will have the flexibility to work remotely. Candidates must be within a commuting distance.

Job Summary

We’re looking for a tech-savvy, experienced Technical Support Specialist. Using your deep knowledge of our system – from how our readers interface to the laundry machine controls, all the way through to our

Mobile App configurations – you will work with our customers to troubleshoot new system installations and existing deployments.

The job requires critical thinking and logical troubleshooting skills.

Required Skills and Experience

Minimum Education: College Diploma

Technical support experience with machinery or hardware. Must be comfortable helping troubleshoot a complex wired connection of boards, peripherals inside a kiosk

Technical support experience with IT systems

Excellent oral and written communication

Highly organized with strong attention to detail

Proficiency in Excel including use of functions/formulas

Big assets: Knowledge of Linux command line, use of multi-meters to check voltages

What you get

Competitive salary with paid vacation and benefits

Working alongside really smart people in a growing technology company

Autonomy, large scope of responsibility, opportunity for growth, and have a voice for bringing new ideas to the table.

Remote work option and flexible hours

Job Type: Full-time

Salary: $24.00-$33.23 per hour

Benefits:
Casual dress

Dental care

Extended health care

Paid time off

Schedule:
8 hour shift

Ability to commute/relocate:
Toronto, ON: reliably commute or plan to relocate before starting work (required)

Application question(s):
A person has 47 socks in his drawer: 17 identical blue, 11 identical black and 19 identical red. It’s pitch black in the room, so the person cannot see any of the colours.

What is the minimum number of socks he must take out to guarantee that he has a pair of black socks?

Benefits