LEGO Hiring For District Manager, Canada at British Columbia Full Time

Job Description

Are you interested in working with the world’s largest retailer while delivering results on a best-in-class brand? We are seeking a multi-unit retail leader that can influence a team to achieve goals while maintaining a positive brand. If that is you, apply today!

Core Responsibilities

Drive district sales and overall store health with frequent visits to stores

• Extensive travel from store-to-store (up to 85%) within district.
• Meet growth targets for sales metrics such as UPT (units per transaction), ADS (average dollar sale) and customer conversion.
• Work with the Store teams to consistently produce excellent customer experiences through customer service and interaction, cleanliness, merchandising and atmosphere.
• Communicate with Store Managers through weekly conference calls, individual follow-up calls, written communication, and store visits.
• Communicate consistently with store personnel to ensure understanding of and compliance with store policy and procedures.
• Act as the liaison between head office and the stores.
• Respond to store level issues and customer complaints.
• Perform essential functions of all store positions when needed.
• Support and enforce company policies, procedures, and guidelines.
• Maintain communication with employees at all levels of the company.
• Supervise Store Managers through planning, assigning, and directing their overall responsibilities.
• Communicate, execute and follow-up on all operational directives, marketing, visual and merchandising initiatives.

Manage store expenses and meet return on sales targets.

• Control store level expenses through effective management of payroll and store shrink.
• Monitor ROS performance and implement changes to improve profitability.

Team development (Coaching, feedback and recruit)

• Coach staff on positive performance or challenges and administer formal reviews, corrective action plans and terminations as needed. Partner with HR manager for personnel issues. Recruit, hire, develop, and train store personnel on store operations and procedures.
• Identify high performance individuals and support continued development as well as identifying low performance individuals and coach for improvement.
• Gain overall understanding of morale and performance of all store teams and make recommendations accordingly.

Play your part in our team succeeding

Store operations supports the Brand retail stores in ensuring that the LEGO brand, vision and values are exemplified while maximizing profitable sales. The team works with the stores to communicate and execute directives from all departments, shaping policies and procedures for stores to ensure consistenet store operations and consumer experiences.

Why would the ideal candidate want to work at The LEGO Group in this position? Being a DM at The LEGO Group differs from other retailers because of our focus on innovation and collaboration. Most retailers view this role as an execution role. We look for leaders to help shape the business.

This is a field based role and requires strong organizational and planning skills. Multi-unit leadership requires the leader to manage and lead from afar. Working remotely also requires self-motivation and discipline. This role allows the leader to work with different level of associates and develop teams in multiple areas of the business. We look for leaders to help shape the business.

Do you have what it takes?

3+ years experience in retail environment. 2+ years managing multiple locations.

Leadership ability and proven record of developing staff.

Strong communication and interpersonal skills. Project management experience.

Excellent time management and organizational skills. Computer skills including a working knowledge of Microsoft office: Windows, outlook, excel, word and PowerPoint.

Knowledge of and experience with retail POS systems and operations.

Experience with training

Availability for frequent travel

The preferred candidate will be located in the Vancouver area

What’s in it for you?

Here are some of what to expect:

• 
  Family Care Leave – We offer enhanced paid leave options for those important times.
• 
  Insurances – All colleagues are covered by our life and disability insurance which provides protection and peace of mind.
• 
  Wellness – We want you to be your best self, so you’ll have access to the Headspace App and lots of wellbeing initiatives and programmes run by local teams where you are based.
• 
  Colleague Discount – We know you’ll love to build so from day 1 you will qualify for our generous colleague discount.
• 
  Bonus – We do our best work to succeed together. When goals are reached, you’ll be rewarded through our global bonus scheme.
• 
  Your workplace – Our offices will be your primary workplace with flexibility to work from home during your working week. Your People Leader will discuss the principles of our hybrid work model, role eligibility and frequency with you.

Children are our role models. Their curiosity, creativity and imagination inspire everything we do. We strive to create a diverse, dynamic and inclusive culture of play at the LEGO Group, where everyone feels safe, valued and they belong.

The LEGO Group is proud to be an equal opportunity employer. We are committed to equal employment opportunity and equal pay regardless of e.g. race, colour, religion, sex, national origin, sexual orientation, disability or gender identity.

The LEGO Group is fully committed to Children’s Rights and Child Wellbeing across the globe. Candidates offered positions with high engagement with children are required to take part in Child Safeguarding Background Screening, as a condition of the offer.

Thank you for sharing our global commitment to Children’s Rights.

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