Life Plus Looking for Homecare Coordinator – Rostered Shifts at Auckland CBD, Auckland Full Time

Life Plus is a leading Healthcare services provider, delivering services throughout New Zealand.  An exciting opportunity has arisen for an experienced Homecare Coordinator to join the Auckland team.

About the role:

Supported by our awesome Nurse Managers, wider MDT, and a whole team of Healthcare Resourcers you will work across the Homecare and Serious Injury/Complex Care teams providing coordination support to our clients.

Tasks involved:

• Client Coordination:
• Provide excellent customer service to both Life Plus clients and staff – developing positive relationships
• Together with the Registered Health Professional (RHP) Consultant, onboarding new clients 
• Entering new client referrals into the Alayacare system
• Receiving and acknowledging client extensions of care 
• Reviewing client documentation from partner organisations to ensure accuracy and appropriate for client support needs
• Liaising with Partner organisations, other funders, and healthcare professionals regarding client service delivery
• Arranging carer training including client-specific training with MDT
• Developing and setting up client rosters based on support needs assessment, funding approval, and client preferences
• Troubleshooting as required for clients and staff
• Administration / Database Management / Coordination:
• Develop an understanding of the Alayacare system (training given)
• Rostering of staff schedules
• Approve staff visits and travel to clients
• Ensure staff documentation is complete and inputted into the Alayacare system
• Ensure the Alayacare system is maintained and up-to-date
• Ensure staff records are updated and maintained for currency of information
• Resourcing / Recruitment:
• Developing and posting adverts
• Screening candidates
• Booking and conducting interviewsCompleting reference and employment checks
• Booking orientations and training
• Organising competency assessments and appraisals for staff

This role is rostered shifts across Monday – Sunday (Days, Afternoon/Evenings, Nights).

About you:

• Have healthcare Coordination experience or Coordination experience in another sector
• You will be self-motivated, reliable, flexible, and punctual
• Good verbal and written communication skills with the ability to foster relationships
• Good level of computer literacy
• Caring and sensitive to the needs of others
• Culturally aware
• An active team player but also able to work on their own initiative
• Have excellent computer skills and excellent attention to detail
• A complete multi-tasker 

  About the Benefits…all the good bits!

• Supportive, friendly team environment
• Ongoing professional development, training, and formal supervision
• Competitive Salary $$
• Wellness Programme 
• Day off on your Birthday
• Sunshine Fridays throughout summer
• Free Lunch Fridays
• Quarterly Awards and Recognition

Take your career to the next level and join a dynamic team that’s growing by the second!