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New Zealand
Life Plus Looking for Homecare Coordinator – Rostered Shifts at Auckland CBD, Auckland Full Time
Life Plus is a leading Healthcare services provider, delivering services throughout New Zealand. An exciting opportunity has arisen for an experienced Homecare Coordinator to join the Auckland team.
About the role:
Supported by our awesome Nurse Managers, wider MDT, and a whole team of Healthcare Resourcers you will work across the Homecare and Serious Injury/Complex Care teams providing coordination support to our clients.
Tasks involved:
- Client Coordination:
- Provide excellent customer service to both Life Plus clients and staff – developing positive relationships
- Together with the Registered Health Professional (RHP) Consultant, onboarding new clients
- Entering new client referrals into the Alayacare system
- Receiving and acknowledging client extensions of care
- Reviewing client documentation from partner organisations to ensure accuracy and appropriate for client support needs
- Liaising with Partner organisations, other funders, and healthcare professionals regarding client service delivery
- Arranging carer training including client-specific training with MDT
- Developing and setting up client rosters based on support needs assessment, funding approval, and client preferences
- Troubleshooting as required for clients and staff
- Administration / Database Management / Coordination:
- Develop an understanding of the Alayacare system (training given)
- Rostering of staff schedules
- Approve staff visits and travel to clients
- Ensure staff documentation is complete and inputted into the Alayacare system
- Ensure the Alayacare system is maintained and up-to-date
- Ensure staff records are updated and maintained for currency of information
- Resourcing / Recruitment:
- Developing and posting adverts
- Screening candidates
- Booking and conducting interviewsCompleting reference and employment checks
- Booking orientations and training
- Organising competency assessments and appraisals for staff
This role is rostered shifts across Monday – Sunday (Days, Afternoon/Evenings, Nights).
About you:
- Have healthcare Coordination experience or Coordination experience in another sector
- You will be self-motivated, reliable, flexible, and punctual
- Good verbal and written communication skills with the ability to foster relationships
- Good level of computer literacy
- Caring and sensitive to the needs of others
- Culturally aware
- An active team player but also able to work on their own initiative
- Have excellent computer skills and excellent attention to detail
- A complete multi-tasker
About the Benefits…all the good bits!
- Supportive, friendly team environment
- Ongoing professional development, training, and formal supervision
- Competitive Salary $$
- Wellness Programme
- Day off on your Birthday
- Sunshine Fridays throughout summer
- Free Lunch Fridays
- Quarterly Awards and Recognition
Take your career to the next level and join a dynamic team that’s growing by the second!
