Full Time
This is a REMOTE position. Employees are required to come to the NH office within 1 hour of technical issues, system upgrades and/or outages.
Monday-Friday 8am-6pm (shift starts as early as 8am or as late as 9:30am)
Training M-F 8:30am-5pm (first 2 weeks of employment).
LIFESTANCE OVERVIEW
LifeStance Health is one of the nation’s largest providers of virtual and in-person outpatient mental health care for children, adolescents and adults experiencing a variety of mental health conditions. LifeStance Health is based in Scottsdale, Arizona.
Our Vision: A truly healthy society where mental and physical healthcare are unified to make lives better.
Our Mission: To help people lead healthier, more fulfilling lives by improving access to trusted, affordable and personalized mental healthcare.
Our Values:
Delivering Compassion – We care for people unconditionally and act with empathy always.
Building Relationships – We are collaborative, building enduring relationships to achieve more together.
Celebrating Difference – We respect the diversity of every individual’s lived experiences.
Since LifeStance Health was founded in 2017, we have grown to nearly 5,000 clinicians and team members serving patients in more than 370 locations. We acquire clinical practices and open new locations across the country, with thousands of new clinicians joining our mission every year. We are reimagining mental health.
Learn more at www.lifestance.com.
ROLE OVERVIEW The Customer Care Intake Coordinator is responsible for assisting new patients in establishing care with a LifeStance provider. Tasks include initial assessment scheduling, collection of necessary demographic and insurance information, handling of referrals and clinical history to properly match a patient to the most appropriate provider. Ideal candidates should be able to quickly learn and adapt to the intake department processes and technology. Technology includes Electronic Health Record (EHR), appointment scheduling, phone, and contact center systems.
RESPONISIBILITIES
SKILLS & EXPERIENCE
Job Type: Full-time
Pay: $20.00 – $22.00 per hour
Benefits:
Schedule:
Education:
Experience:
Work Location: Hybrid remote in Nashua, NH 03063
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