Light & Wonder Looking for Junior Operations Associate at Toronto, ON Full Time

Light & Wonder is the global leader in cross-platform games and entertainment. The company brings together 5,000 employees from six continents to connect content between land-based and digital channels with unmatched technology and distribution. Guided by a culture that values daring teamwork and creativity, Light & Wonder builds new worlds of play, developing game experiences loved by players around the globe. The company’s OpenGaming(tm) platform powers the largest digital-gaming network in the industry. Light & Wonder is committed to the highest standards of integrity, from promoting player responsibility to implementing sustainable practices. To learn more, visit lnw.com.

Job Description

Reporting into the Content Operations Team Manager you will be responsible for ensuring we get our content partners’ games live on our customers’ sites on time and error free. We are looking for a team member who is detailed oriented and can work directly with internal and external teams to make sure new game launches are successful.

Executing game deployments across our Casino Platform Instances

Troubleshoot environment issues and blockers, working with the various internal operational and development teams to find solutions

Continuous involvement in improvements and documentation of the game deployment process to include but not limited to suggesting measures and working across various teams

Manage the flow of materials (marketing assets, jurisdictional certificates etc) between customers and partners

Maintain knowledge of regulatory support (such as keeping required records up to date and supporting audits with bodies such as eCogra)

Work with the Gaming Products team to define and prioritize the development of a new product suite to automate and improve Casino Operations

Communicate and maintain game portfolio based on road-mapped releases

Demo Site management/Operational maintenance (end user)

Qualifications

Experience:
2-3 years of professional experience in a related field, for example project management

Working with diverse teams delivering online operational processes in time critical scenarios with an eye for detail

Working within multiple projects in parallel, contributing to successful planning, scoping and implementation (together with technology teams) for casino games area

Working with regulated products across multiple jurisdictions

Working with commercial contracts and SLAs

Setting expectations with multiple external stakeholders

Training and communication to team members of current processes.

It would be beneficial to have:
Online operational experience with an emphasis on delivery

A passion for content

A technical and analytical background

Experience within the gaming industry a very strong plus

Demonstrable strong oral and written communication skills

Experience working with cross-functional teams in a technology domaim

Additional Information

Why would you enjoy this opportunity with LnW?:
The opportunity to interact with global teams, and where appropriate switch teams and projects as you and our business continues to develop and grow

Tangible career development, where you can take your career where you want it to go!

Exposure to real world and business critical projects

And if that’s not enough; you will get to enjoy amazing benefits, a stunning work location and flexible working whilst we provide you with the guidance and development skills you need to progress quickly and enhance your career.

This position is fully remote and reports into our Montreal office. Only applicants in Eastern and Atlantic time zones will be considered.