About us:
LineTen is on a mission to crack the code on urban delivery. By leading with our values and putting carrier partners first, we are paving the way for better delivery experiences. LineTen is a new approach to delivery with a free carrier API and an operations management platform for shippers. We’re building the first global data-driven last-mile network that has the potential to solve industry-wide problems.
We are all working remotely at the moment but going forward, we will operate a home first policy.
The position of Customer Services/1st Line Support Executive (Remote)
The role is shift based including weekends (hours cover 9am-10pm)
Managing and monitoring Deliveries
Managing and monitoring Online Ordering
. Logging all calls into Freshdesk
. Monitoring incidents and change requested logged in Jira, and keeping clients updated on progress in Freshdesk
. Taking ownership of support issues and work across teams to ensure issues have been resolved and ticket can be closed
. Triage and escalate complex issues to the 2nd line team
About you:
. You take initiative and put the customer first and are not afraid of reaching out to relevant stakeholders to keep the client informed
What to Expect The Role Our Tesla Service Technicians are members of the largest technician team on the planet, working...
Apply For This JobJob Description: VCA Canada Willowdale Animal Hospital is currently welcoming a full-time Client Care Coordinator to join our team. This...
Apply For This Jobbr{display:none;}.css-58vpdc ul > li{margin-left:0;}.css-58vpdc li{padding:0;}]]> Administrative Support – ADM019609 Employment Type: Permanent Full-time Location(s): SK-Rgna-Regina Ministry: 013 Saskbuilds and Procurement...
Apply For This JobDish Washer One of the most important roles in the Restaurant, Dish Washers are responsible for managing the cleanliness and...
Apply For This JobGlowbal Restaurant Group is one of Western Canada’s fastest growing restaurant groups and has become one of the most successful...
Apply For This JobPosting ID: 23796 Position Type: Regular City: Prince George, BC, Canada Location: CAC – Canfor You’re an outstanding negotiator who...
Apply For This Job