As a Project manager you will be responsible for the day-to-day management of one or more customer programs. The role requires class-leading customer engagement involving strong written and verbal communication skills, ability to empathise with and respond to customers’ needs, problem-solving skills and the ability to function effectively in a fast-moving, rapidly-changing environment. Collaboration with multi-location and cross-functional teams will be key, particularly with our Global Delivery Centres, technology services and management teams to maintain and improve customer satisfaction, revenue and margin.
As well as driving Customer Success, a key focus will be to act as an advocate for new services including our global digital marketing offerings i.e. SEO and SEM, driving global content strategy and marketing activities for our customers.
This role can be based in any of our locations across Europe and is for a minimum of 3 months and a maximum of 6 months.
Key Responsibilities
Requirements:
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