Lowe’s Home Improvement Hiring for Front Desk Assistant Job at Jersey City, NJ Full Time

Pay: $17.00 – $27.00 per hour

We are looking to hire a Front Desk Assistant to join our team. The Front Desk employee is the face of our company; they are the person a guest sees when they first walk into the facility. This person must be team-oriented with great communication skills. The Front Desk employee ensures positive customer experience.

Duties include:

• Providing excellent service to members/ guests by answering phone calls, setting appointments, greeting members/ guests upon arrival, and selling memberships.
• Assists in maintaining a professional front desk and reception area.
• Interact with customers by telephone or in-person to provide information about us and rectify concerns.
• Check to ensure that appropriate changes have been made to address the customer’s issues.
• Promptly ensure that customer requests are addressed professionally and thoroughly by telephone, e-mail, and face-to-face meetings.
• Responsible for greeting and serving all guests courteously and professionally.
• Report all equipment issues and maintenance issues, known safety hazards, or unsafe practices and procedures to the supervisor immediately.
• Attend all scheduled team meetings and brings suggestions for improvement.

Requirements

• High school diploma or equivalent.
• Exceptional customer service skills.
• Excellent verbal and written communication skills
• Basic computer skills.
• Availability to work a variable work schedule.
• Must professionally present self regarding personal dress and grooming.

• Benefits offerings change each year and eligibility varies. For the most up-to-date breakdown of what’s available to you, visit MyLowesBenefits.com.

Job Type: Full-time

Benefits:

• 401(k)
• Dental insurance
• Employee discount
• Flexible schedule
• Health insurance
• Vision insurance