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Data & Technology Services
Support Officer (Teaching Side Support)
Salary from £31,029to £35,635pa inclusive with potential to progress to £38,283pa inclusive of London allowance
The London School of Economics is a cosmopolitan university situated in the vibrant centre of London that specialises in the study of social sciences.
LSE’s Data and Technology Services division provides services to over 10,000 staff and student users.
This role will involve providing front line support for LSE technology services within the Teaching Side Support Team. This team handles incidents and service requests across LSE providing a visible and on-site support service assisting users with teaching and AV technology. This role will take a proactive approach to support, often working remotely within a defined cluster of teaching spaces. This role would also be responsible for other AV services such as supporting public lectures and conferences.
This role will work within LSEs lecture theatres and teaching rooms, meeting and learning spaces, supporting technology from large PA systems, digital audio and video to collaboration and video conferencing tools. The role will be supported in developing a rich knowledge of technical skills with an aim to achieving industry accreditation alongside business and customer service acumen.
The main requirements are:
Candidates will:
Core hours are 10:30-18:30; but shift work will be expected.
We offer an occupational pension scheme, generous annual leave and excellent training and development opportunities.
For further information about the post, please see the how to apply document, job description and the person specification.
To apply for this post, please go to https://jobs.lse.ac.uk. If you have any technical queries with applying on the online system, please use the “contact us” links at the bottom of the LSE Jobs page. Should you have any queries about the role, please email [email protected].
The closing date for receipt of applications is 21 June 2022 (23.55 UK time). Regrettably, we are unable to accept any late applications.
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