Tasks
Determine and establish office procedures and routines
Schedule and confirm appointments
Answer telephone and relay telephone calls and messages
Answer electronic enquiries
Compile data, statistics and other information
Greet people and direct them to contacts or service areas
Open and distribute regular and electronic incoming mail and other material and co-ordinate the flow of information
Type and proofread correspondence, forms and other documents
Computer and Technology Knowledge
MS Excel
MS Word
Technical Terminology
Business
Work Conditions and Physical Capabilities
Work under pressure
Attention to detail
Personal Suitability
Ability to multitask
Accurate
Client focus
Excellent oral communication
Excellent written communication
Flexibility
Organized
Reliability
Team player
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