Lumikha Teams Looking for Hiring Voice Agent at New Zealand Full Time

Atelier Lumikha serves up smart, streamlined back-office work that leverages offshore talent and proven technology. We do the work: simple or complex, so you’re covered.

During the last decade, we’ve refined an approach to selective hiring and incremental improvement to build a culture of quality performance and employee well-being. Atelier Lumikha attracts great people who stay and get better and more efficient.

Lumikhans build and use technology that enhances productivity for virtual staff, support agents, web marketers, and program managers.

The Role

Your Responsibilities Will Include

• You will handle customer inquiries to help customers resolve their issues via phone, chat, or email. Our voice agents also conduct marketing surveys.

Ideal Profile

Skills & Experience

• Speak and understand English to be able to liaise effectively to different stakeholders across the region.
• You can think on your feet
• Computer literate
• Committed to a positive customer experience
• Function well in a remote environment

What’s on Offer?

• A fun and dynamic work environment, with a team of passionate and talented individuals
• Continuous learning and growth opportunities to expand your skillset
• Flexible working hours and the option to work remotely
• This is a full-time, hybrid work position
• Our work week is 4 days/week, 32 hours
• People with different experiences and outlooks are welcome
• We congregate in Dumaguete occasionally