Lumon Canada Inc. Looking for Sales Support & Receptionist at Hamilton, ON Full Time

Lumon Canada is looking for an energetic and positive sales support team member – could it be you? As the heart of the support team, you will work alongside six salespeople and assist them in an administrative capacity. You are organized and professional, and you’ll keep the office running smoothly. You enjoy talking on the phone and can speak with customers comfortably, taking down their information and booking appointments on behalf of the sales team. You’ll also coordinate home shows, open houses, and other events. Above all, you’re eager to learn and grow within a rapidly expanding sunroom and balcony glazing company.

Responsibilities ✨

Welcome customers to the showroom

Answer incoming phone calls with cheerfulness and professionalism

Coordinate home shows, open houses, and other events

Allocate leads and book appointments for the sales team

Monitor the live chat on the website (after company and product training)

Keep a tidy workspace

Maintain office supplies and inventory

Build relationships with external vendors and industry organizers

Assist with other administrative tasks as needed

Qualifications ✨

Organized and able to multi-task in a fast-paced environment

Comfortable working with computers and company software

Capable of a high level of professionalism and discretion

Excellent customer service skills

Positive and outgoing personality

Willing to learn and eager to help

Strong verbal and written communication skills

Fluency in Mandarin or Cantonese would be an asset

Further Details ✨

This is a permanent, full-time position with competitive compensation, an excellent benefits package, and the opportunity to be a part of a close-knit team. Additionally, as a rapidly growing company that values its employees and desires to provide a learning atmosphere, Lumon offers plenty of room for professional growth and development. Previous people in this role have been promoted within the company to positions in finance, HR, sales, and technical support.

You will be reporting to our Regional Sales Manager and working out of the showroom from 8:30am-5pm, Monday to Friday. Some Saturdays may be required in the case of special events.

About the Company ✨

Lumon Canada is part of the Lumon Group, a global company that has been manufacturing, selling, and installing sunrooms and balcony glazing systems for over 35 years. Lumon’s mission is to create better homes and a better world through its innovative and unique products. With a global head office in Finland and a Canadian head office in Toronto, Lumon operates in more than twenty countries around the world.