LUTHERAN HOSPITAL-LA CROSSE INC Hiring for Patient Services Specialist at ONALASKA, Wisconsin Full Time

JOB REQUIREMENTS: Love + medicine is who we are, it’s what we do, it’s
why people want to work here. If you’re looking for a job to love,
apply today. Schedule Weekly Hours:40 is seeking a Patient Services
Specialist to join our growing and thriving organization. This is your
opportunity to provide both customer service and effective engagement to
patients while doing the work you love in the of La Crosse, Wisconsin
What’s Available: 1.0 FTE (40 hours/week) Shift: Monday-Friday,
rotating hours between 6:45 AM-6:00 PM (Occasional Saturday) Shift
differentials: Weekends: $1.50, PMs: $1.00 *On-site, Onalaska What
you will do: Provide LOVE + MEDICINE to our patients through providing
the best first/last impressions with top level customer service. Partner
with a team of providers, medical professionals and managers who are
here to support your success and that of our patients in their health
journeys. What you will get: Starting pay of $16.77/hour + more for
experience! Shift, weekend, and holiday differentials Support to grow in
your career with access to our Career Development Center and Tuition
Investment Program Top-rated Departmental leadership that supports you
as you do your best work. Work/Life balance to love what you do and
where you live. What you need: High School Diploma or equivalency
Successful completion of defined core competency testing. (during
training) 6 months experience in an office setting requiring customer
service responsibilities Gundersen Health System is healthcare for
neighbors, by neighbors. While we call La Crosse home, our system has 7
hospitals and 65 clinics in neighboring communities. Inside our walls
and our neighborhoods, we deliver world-class medical care combined with
the right amount of love. We call it Love + Medicine and it’s who we
are. Job Description: The Patient Services Specialist provides superior
face-to-face customer service in greeting and assisting patients,
family, visitors and internal customers. They perform an important role
in facilitating the patient experience by promoting a patient and family
centered atmosphere throughout the check in/out process. Major
Responsibilities: 1. Represents Gundersen Health System’s high
standards for customer service face-to-face communication through
courteous, patient and respectful conduct and conversation, while
meeting the needs of all customers encountered. 2. Promotes and
maintains a warm and inviting environment for the patient/family by
focusing attention to their needs and in greeting, offering wayfinding
and promptly notifying staff of patient arrival. 3. Responsible for
notifying the Patient Services Supervisor of issues/concerns affecting
patient flow. 4. The Patient Services Specialist ensures complete
patient registration and reviews whether insurance has been verified
upon check in. Obtains signatures on… For full info follow
application link. EEO/AA/Veterans/Disabilities ***** APPLICATION
INSTRUCTIONS: Apply Online: ipc.us/t/0006D19C981E4990