Madison Recruitment Looking for Customer Service Representative at Hamilton, Waikato, New Zealand Full Time

We are recruiting enthusiastic and proactive Customer Service Representatives to work at a fast-paced inbound contact centre based in Te Rapa. You will be employed by Madison working closely with our team onsite at a large government organisation.

As part of a team specifically set up for this busy season, you will be responsible for providing tailored solutions to customers as well as supporting them through digital self-service channels.

Your commitment to customer experience, accurate and efficient work, and confidence multitasking will lead to your success in this role. With 2 weeks full time, paid training, you will benefit from gaining specialist knowledge along with valuable public sector experience to add to your career repertoire.

Details Of The Assignment

• Starting 19 Feb until 30th June 2024, with possibility to extend further
• Full-time, 40 hours per week
• $27 per hour and 8% holiday pay
• Working onsite close to public transport
• Full training and support during your assignment

The role will be Monday – Friday, working 8am to 430pm.

We’re Looking For Applicants Who

• Have excellent verbal and written communication
• Are confident navigating multiple computer systems on dual screens
• Have a positive, proactive approach to work
• Take pride in their ability to listen, assess a situation, and provide effective solutions
• Are flexible and able to adapt on the fly to a diverse range of queries

Sound like you? If you’re available for the duration of the contract and are eligible to work in NZ, click apply now!