Log In
Sign Up
Mexico
Maersk Hiring for Customer Success Partner Job at Ciudad de México Full Time
br{display:none;}.css-58vpdc ul > li{margin-left:0;}.css-58vpdc li{padding:0;}]]>
Supports the sales team to manage and grow assigned accounts in line
with the organisational strategy, goals, policies and processes.
with the organisational strategy, goals, policies and processes.
Ensure Sales reps are supported using the standard channels and build long-term trusting relationships with the customers to ensure they realize full value from their investment with Maersk:
- Ensure internal alignment on customer’s goals and marketing strategies. Partner with cross functional Maersk teams to develop and execute omni channel digital marketing strategies that maximize value for customers
- Continually assess customer progress toward stated goals and drive expected results in the areas of adoption, usage, business value, friction and overall relationship
- As a customer advocate, ensure customer needs are met and account issues are resolved quickly, leveraging resources from across the company as needed
•Manage the Allocation process and coordinate with customers to ensure they deliver on the commitment. •Manage the tender handling process and co-ordinate with TCM to ensure a comprehensive and competetive offer is submitted to the customers
- Co-ordinate the L&S Quoting & contracting process with the relevant stakeholders
- Timely contract renewals & contract management
Mostrar más
