Manitoulin Transport has the most extensive transportation network in North America, making it easy to provide dependable on-time delivery and faster transit times. Sustained by its 60 years experience, Manitoulin developed the transportation knowledge that is relied on and trusted by clients in various industries.
Job Description
We are looking for a Customer Service Representative who would be interested in a full time (40 hours/week) position. Successful candidates may also have the opportunity for remote work. This position would involve:
Assisting customers with all their inquiries via phone/email/chat ie: tracing/tracking requests
Scheduling & confirming pick ups
Following up on interline requested pick ups
Coordinating with other departments/terminals to ensure customers’ requirements are being met
Assisting sales
Qualifications
Professional writing & phone skills
Ability to problem solve
Ability to work as a team & individually
Excellent communication
Reliable
This position would require initial training to be completed at the Head Office in Gore Bay, ON.
Work from home is conditional upon performance. If performance issues arise, you may be asked to return to the office.
Additional Information
As a member of the Customer Service Team, you are also eligible for the following benefits:
Profit Sharing
Benefits (including health and dental)
Opportunities for growth and advancement
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