Manukau Institute of Technology | Te Pūkenga Looking for CRM/SMS Team Leader at Auckland, Auckland, New Zealand Full Time

Are you an experienced IT professional living in South Auckland? Are you looking for more flexible working arrangements, or keen to save on travel time so that you can spend it with family, friends or on other interests? Perhaps you’re looking for a role with a high degree of autonomy?

Ngā pūrākau | Our Story

Established in 1970, Manukau Institute of Technology (MIT) (Te Whare Takiura o Manukau) has been serving ākonga, students and the communities of South Auckland for over fifty years. MIT is a Business Division of Te Pūkenga, bringing together on-the-job, campus and online vocational education. Together with 16 Institutes of Technology and Polytechnics and 9 Industry Training Organisation our purpose is learning with purpose helping New Zealand move to a vocational education system that puts ākonga, learners in the centre. We are on a journey and this role is crucial to that journey.

Ko te turanga mahi | About the role :

• Lead, motivate, and manage the team to ensure effective resource utilization through selection, development, and support.
• Offer guidance, support, and training to users while contributing to Te Pūkenga’s overall success.
• Maintain CRM/SMS, including security settings, data references, and configurations.
• Oversee interfaces between CRM/SMS and other systems, internal and external.
• Work with Academic Registry to optimize data processes.
• Initiate Single Data Return (SDR) preparation, highlighting errors for correction.

If you’re ready to steer technical support for essential systems, contribute to Te Pūkenga’s mission, and lead a team of four competent staff. Apply now to be our Team Leader for CRM and SMS Technical Support. Your expertise will drive efficient operations and foster a culture of excellence.

At MIT- Te Pūkenga you will work with some incredible people who are passionate about the positive impact we make on the communities we serve.We offer a work environment which values genuine people who care for others, open and approachable and strive for excellence. If you are excited by a role that makes a difference, apply now!

“Kuahereamatoukite whaiitetuturutaNgao TeTiritiO Waitangi.” We are committed to creating and maintaining a culturally sensitive work environment in relation to Te Tiriti o Waitangi.

MIT is committed to ensuring our workforce reflects the diversity of our ākonga (students) and the rich cultures represented within the local community we serve. We know how important it is for our ākonga and kaimahi (staff) to have their culture and values reflected in our way of working and in the people we recruit.

Job Reference: 28282

For a copy of the Job Description or to apply visithttp://careers.manukau.ac.nz or press the apply now button.

If you would like any further information please contact Shallu Tokas, People and Culture, (09) 976 0221

Applications will be reviewed as they come in andinterviews may commence prior to the close date Friday, 15September 2023. Depending on the quality of applications for this role, the closing date for applications may be brought forward. So don’t delay, apply now!