Marina Bay Sands Hiring For Life Guard in Marina Bay Sands at Marina Full Time

JOB SCOPE

As a Pool Lifeguard, you will be part of the team operating one of the world’s most iconic and Instragramable Infinity Pool. Being a Pool Lifeguard, you will deliver the highest level of guest service as to ensure guest experience a luxurious and leave them with an unforgettable memories.

The role will require you to perform and enhance multiple guest’s experience of the Infinity Pool from welcoming all guest, walking all guest to their sun beds area, setting up guest’s sun beds, providing guest with a fresh towel, introducing guest to the offerings / directional of the areas at the same time ensuring their stay at the Infinity Pool was a memorable and everlasting experience. 

Job Responsibilities

• Maintain constant surveillance of guests in the facility; act immediately and appropriately to secure safety of guests in the events of emergency.
• Provide emergency care and treatment as required till the arrival of emergency medical services.
• Ensure PPE (personal protection equipment) is being used when performing First Aid on guest.
• Prepare and maintain appropriate incident reports.
• Present professional appearance and attitude at all times, and maintain a high standard of guest service.
• Ensure that the Pool Environment is kept clean and well-maintained.
• Maintain a high standard for the appearance and cleanliness of the pool, the pool deck area, and the turnstiles.
• Work closely with Pools & Recreation Management team and other related departments to ensure guests’ requests are followed through.
• Be conversant with closure operations process during inclement weather conditions.
• Be conversant with all facets of the Pools & Recreation operations including fire safety and emergency related procedures.
• Monitor activities in the SkyPark and report any suspicious characters, items or/and activities to the Manager.
• Maintain close liaison with all other Departments to have a good understanding of other Departments’ operational flow, thus ensuring seamless guest experiences.
• Be familiar with the local community and major events in town so that recommendations can be made to guests to enhance their stay in MBS and Singapore.
• Be aware of OSHA (Occupational Safety and Health Act) and practice safety guidelines.
• Adhere to departmental and organizational benchmarking standards.
• Attend training sessions as and when scheduled.
• Perform administrative duties as requested such as filing of reports.
• Attend scheduled departmental meetings and daily briefings as required.
• Contribute ideas to improving the operations of Pools & Recreation.
• Contribute towards department goals.
• Perform any other duties and responsibilities as and when assigned by Management.

JOB REQUIREMENTS

Education & Certification

• Minimum GCE ‘N’ or ‘O’ Levels in education.
• Basic Lifesaving 1 to 3 certificate.
• Bronze Medallion certificate.

Experience

• Prior experience working in hotel/resort is an advantage.

Competencies

• Able to work weekends, shifts and public holidays.
• Ability to react calmly and effectively in emergency situations.
• Skill in the application of lifeguarding surveillance and rescue techniques.
• Knowledge of CPR & emergency medical procedures.
• Ability to follow routine verbal and written instructions.
• Knowledge of customer service standards and procedures.
• Able to work with minimum supervision.
• Good command of spoken and written English for communicating with guests and reporting purposes.
• A team player and takes initiative to assist other Team Members when required.
• Have impeccable follow-through; and “Can Do” attitude and mindset.
• Well-groomed and professional disposition.

You agree that it is a condition of employment that you adhere to and abide by all rules, regulations, policies and procedures including without limitation the rules of conduct of the Company.