MAJOR DUTIES AND RESPONSIBILITIES
Provide operational support and oversee administrative support to the Marketing department, Marketing Management team, including supervision of the Tour Reception and Kids’ Club teams.
Maintain updated marketing process manuals, flowcharts, policies, and memorandums.
Assigning Team Orlando leads to Sales Executives by rotation.
Coordinates courier pickups and deliveries, (i.e. receiving and signing for documents, prints, pictures, and any other outbound packages).
Process purchase orders for manager’s approval.
Order supplies for Marketing, Sales and Gallery
Built Orlando Team leads in OTM and ensure they are registered in OTM with correct lead Origin, market segment and premium
Assigning TNS, Pos Arrival, Pre arrivals, Hot leads to the Orlando team in MOOD
Ensure all leads are registered and updates in MOOD
Assigning and register Travel Access for Orlando team leads
Update OTM and Travel Access link with lead information
Assist with Mexico Team Hotel certificates reservations
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