Marsh McLennan Looking for Communications Manager at Auckland, Auckland, New Zealand Full Time

Marsh McLennan is seeking candidates for the following position based in Auckland;

Communications Manager

About The Role

We are looking for an experienced Communications Manager to join our New Zealand Marketing and Communications team. You will be working alongside a team of dynamic professionals who are passionate about what they do.

The Communications Manager supports communications and messaging across internal and external channels to represent all business lines under Marsh McLennan (Marsh and Mercer) but the main focus will be Marsh. Content creation and copywriting is a large part of this role.

The role reports into the Marsh McLennan Marketing and Communications leader and will have exposure to and work closely with all lines of business as well as the Executive Committee.

What is in it for you?

Marsh McLennan strongly believes that “Feeling comfortable bringing your whole self to work is a fundamental right of every colleague.” We offer the following benefits to our employees, so they feel valued each day at work:

• Agile workspace based in Auckland CBD; easy walking distance to public transport
• Hybrid working environment
• Medical insurance and competitive parental leave benefits
• Community support volunteer days
• Leading training and development program
• A professional work environment where your career path really matters and is supported by our global organization
• A great team environment with friendly and supportive colleagues

We will count on you to:

Core Responsibilities

• Owns and drives the communication strategy across all business audiences – including corporates, SME, HR, CFOs and sponsors/partners
• Creates attention-grabbing content that generates interest and engagement for all channels internal and external including client emails, website copy, colleague and CEO comms
• Develops technical copy by organising material, writing preliminary draft, checking facts, and correcting grammar, punctuation, and spelling, to meet established standards.
• Analyses and reviews published materials and recommends revisions or changes in scope, format, content, and methods of reproduction. Review published materials and recommend revisions or changes in scope, format, content, and methods of reproduction and binding.
• Edits and standardises technical material prepared by the marketing and communications team or internal stakeholders, to ensure consistency.
• Interviews technical stakeholders and reads various materials to develop basic knowledge of product technologies and production methods.

External Communications

• Drives external-facing content marketing and collateral including but not limited to reports, insights articles, product and services webpages, social media platforms, client communications, RFP messaging, ESG messaging, and media and press communications. Including the creation of new content and topical external news stories.
• Review all external-facing content marketing for tone of voice and adherence to company style guide, as part of the established content development process
• Evaluates and interprets needs, analyses the audience, and determines the most effective means of communication methodology to effectively and efficiently support the objectives of a function or business
• Provide communications quality sign-off for all external-facing content marketing
• Support marketers with annual marketing strategy development as it relates to editorial content
• Works with the marketing team to build and maintain a content plan relevant for external audiences
• Develop content briefs (or reverse briefs) in consultation with internal stakeholders
• Assist with the development of competitive value propositions and client-centric messaging

Internal Communications Engagement

• Supports in the build of the internal communications strategy and colleague experience for all colleagues across New Zealand (600 colleagues). Working with the Pacific Internal communications team to ensure alignment to Pacific execution
• Supports CEO and the Executive team in communications, strategies and messaging
• Supports Colleagues Resource Groups (CRG’s) in the execution of messages and comms across the organisation
• Manage change management strategies and communications
• Supports the Marketing coordinator to track usage and readership metrics and conducts analytics to inform strategic and content decisions and provides recommendations to management.
• Evaluates and interprets needs, analyses the audience, and determines the most effective means of communication methodology to effectively and efficiently support the objectives of a function or business.
• Works effectively with all levels of internal stakeholders, including Executives and CEO’s, to support the execution of communications materials.
• Support the Marketing Coordinator in designing, writing, and editing of a range of employee communications, newsletters, and informational materials for internal distribution to meet communication/project objectives.

What you need to have:

Education

• Ideally, you have a degree in marketing, communications, journalism or business / commerce (with a major in one of these areas).

Experience

• You will have a minimum six (6) years’ experience in the marketing field in a corporate or agency environment.

Knowledge & Skills

• Collaboration – Builds strong relationships with internal and external stakeholders to maximise service and delivery.
• Initiative – Demonstrates a willingness to take on increased responsibilities and displays the ability to act both independently and as part of a team, with minimal yet appropriate reference back to manager.
• Productivity & Efficiency – Exceptional time management, organisation and attentional to detail skills. An ability to work under pressure when necessary and knowing how to prioritise, organise and project manage in order to manage competing timelines.
• Communication – Strong written and verbal communications skills, with a track record writing for different channels and audiences. Conveys written and verbal messages effectively to various audiences, adapting approach as appropriate. Displays active listening skills.
• Technology – Proficient in Microsoft Office and comfortable using and learning different marketing and communication platforms or website content management systems, including but not limited to Adobe Experience Manger, Salesforce/Microsoft Dynamics and Pardot/Marketo.
• Innovation – Maintains an openness to experiment with alternative approaches. Is curious about the industry, our businesses, marketing and communication trends and ideas, and brings this into the work delivered in the form of new ideas.
• Critical Thinking – Regularly analyses and evaluates the work at planning, execution and reporting stages, providing actionable insights to inform decision-making or solve a problem. Demonstrates not just a willingness to execute tasks well or follow instructions, but connect-the-dots and consider the bigger picture.
• Leadership – Ability to delegate effectively to team members without micro-managing. Identifies and uses what motivates and inspires people to get the best outcomes. Maintains an environment of trust, transparency and accountability whilst recognising and rewarding people at the right time.

Please note: All offers of employment are contingent upon clear results of a thorough background check including criminal record check, previous employment history and financial stability. Please note that people with criminal records are not automatically barred from applying for this position. Each application will be considered on its merits.

At Marsh we recognise that our people have different priorities and commitments. We are passionate about providing an inclusive workplace that supports all of our employees in managing those priorities, and we celebrate the diversity of all the family groups that make up our extended Marsh family.

Marsh is proud to be an accredited Family Friendly Workplace www.familyfriendlyworkplaces.com, and a Work 180 endorsed employer. For information on the benefits and policies at Marsh visit www.work180.com and search “Marsh” under endorsed employers.

About Marsh:

Marsh is the world’s leading insurance broker and risk adviser. With over 35,000 colleagues operating in more than 130 countries, Marsh serves commercial and individual clients with data driven risk solutions and advisory services. Marsh is a business of Marsh McLennan (NYSE: MMC), the leading global professional services firm in the areas of risk, strategy and people. With annual revenue approaching US $20 billion and 85,000 colleagues worldwide, MMC helps clients navigate an increasingly dynamic and complex environment through four market-leading businesses: Marsh, Guy Carpenter, Mercer, and Oliver Wyman. Follow Marsh on Twitter @MarshGlobal; LinkedIn; Facebook; and YouTube.

Applications will only be accepted from candidates who have the appropriate approval to work in New Zealand. Successful applicants will be required to complete Criminal Record check prior to commencement of employment.

Marsh McLennan is committed to hybrid work, which includes the flexibility of working remotely and the collaboration, connections and professional development benefits of working together in the office. All Marsh McLennan colleagues are expected to be in their local office or working onsite with clients at least three days per week. Office-based teams will identify at least one “anchor day” per week on which their full team will be together in person. Note: the changes to our hybrid work policy do not apply to officially designated remote workers and are subject to any works council or local legal requirement.

Marsh McLennan is committed to embracing a diverse, inclusive and flexible work environment. We aim to attract and retain the best people regardless of their sex/gender, marital or parental status, ethnic origin, nationality, age, background, disability, sexual orientation, gender identity or any other characteristic protected by applicable law.

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