We’re growing, and our clients deserve the best. As a Call Center Specialist within our Annuity Call Center, you will be the voice of the MassMutual brand. In this role, you will provide high quality, accurate and time-sensitive service to our customers and career agency system via our 800 # phone lines. You will answer questions about life insurance products. You will also place an emphasis on knowledge, problem solving, adherence to policies and procedures while demonstrating a positive attitude and behaviors. All of these qualities support the needs of our MassMutual customers.
Hours of operation: 8am–8pm EST (shifts to be determined)
SPRINGFIELD CANDIDATES (Hybrid schedule optional)
Monday–Friday (NO WEEKENDS)
8 Weeks Paid Virtual Training
Start Date: March 13th, 2023
THE IMPACT:
MINIMUM QUALIFICATIONS
IDEAL QUALIFICATIONS
#LI-AA1
MassMutual is an Equal Employment Opportunity employer Minority/Female/Sexual Orientation/Gender Identity/Individual with Disability/Protected Veteran. We welcome all persons to apply. Note: Veterans are welcome to apply, regardless of their discharge status.
If you need an accommodation to complete the application process, please contact us and share the specifics of the assistance you need.
At MassMutual, we focus on ensuring fair, equitable pay by providing competitive salaries, along with incentive and bonus opportunities for all employees. Your total compensation package includes either a bonus target or in a sales-focused role a Variable Incentive Compensation component.
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