Matchbox Realty Hiring for Collections Coordinator at Harrisonburg, Virginia Full Time

The Collections Coordinator analyzes tenant accounts in order to answer questions and disputes on charges. The Collections Coordinator is responsible for tracking, processing, and sending notifications on delinquencies and communicates with tenants and guarantors regarding collection matters. The Collections Coordinator then corresponds and coordinates with the company attorneys for collections.Track, process, and send notifications on delinquenciesReviews accounts receivable aging for delinquencies, cash applications and prepaid rent application.Notify tenants and guarantors of delinquent accounts by mail, email or telephone to solicit payment.Monitor overdue accountsArrange for debt repayment or establish repayment schedules, based on customers financial situations.Advise customers of necessary actions and strategies for debt repayment.Issue 5 day notices to tenants and guarantors to properly follow the legal requirementsSecurity DepositsTrack and monitors tenants who owe post SDRF processCorresponds with tenants and guarantors post 20 day notice on collection processArrange payment plans on amounts due post SDRF as neededCorrespond with attorneysCoordinates with attorneys if payment plans are not metResearches and submits cases to with appropriate documents to the attorney for legal actionContinuously supports attorney and paralegal for follow up correspondence analysisCoordinate monthly update meetings with attorney and provides agenda for the meetingAnalyze leases, payments, data, etcResponsible to compile correspondence, proof of mailing and other documents to upload to history and notes for company recordsPrepares tenant account analysis and reconciliations when tenants and guarantors dispute charges to their accounts.Monitors assigned email accounts and responds accordinglyCoordinate with property manager on tenant and guarantors correspondenceCheck figures, postings, and documents for correct entry, mathematical accuracy, and proper codes.Answers tenant and guarantors inquiries about billing, security deposits, and other accounting related matters as neededAssist with tenant maintenance charge follow up and correspondence as needed