Mattel Latin America Looking for Customer Engagement Manager at Área metropolitana de Ciudad de México Full Time

CREATIVITY IS OUR SUPERPOWER. It’s our heritage and it’s also our future. Because we don’t just make toys. We create innovative products and experiences that inspire, entertain and develop children through play. Mattel is at its best when every member of our team feels respected, included, and heard—when everyone can show up as themselves and do their best work every day. We value and share an infinite range of ideas and voices that evolve and broaden our perspectives with a reach that extends into all our brands, partners, and suppliers.

The Team:

Our Sales Team, represents Mattel Latin America for our clients. In our area we develop large business plans, that ensure our clients’ growth and development in the toy industry. In addition, we always seek to be the best Business Partner and to achieve this, besides of working as a team with Logistics, Marketing and Finance we must acquire in-depth knowledge of each market needs and of our clients opportunities.

With us you will learn to conduct in-depth analysis of behaviors, temporalities, market opportunities and results of our strategies to generate insights that will allow us to adjust and improve our business plans.

In our Sales Team, we love challenges, so if you like to challenge yourself and exceed objectives, you should definitely be part of our team.

What Your Impact Will Be

• Lead event planning & execution for experiences considering all LATAM customers.
• Align vendor capabilities to maximize return on investments in partnership with Procurement team.
• Vendor management (Negotiations, budget management, event concept briefs)
• Develop event conceptual proposals balancing business goals, budget and creativity

What We’re Looking For:

• Demonstrated a growth mindset by staying curious and continuously learning, embracing challenges, and improving themselves

• Highly events planning experience
• Ability to manage highly dynamic needs, changing timeframes and maximize available resources
• Budget management ownership
• Attention to detail
• Strong communication skills
• Negotiation skills

Don’t meet every single requirement? At Mattel we are dedicated to building a diverse and inclusive workplace, so if you’re excited about this role but your past experience doesn’t align perfectly with every qualification in the job description, we encourage you to apply anyway. You may be just the right candidate for this or other roles.

What It’s Like to Work Here:

We are a purpose driven company aiming to empower the next generation to explore the wonder of childhood and reach their full potential. We live up to our purpose employing the following behaviors:

• We collaborate: Being a part of Mattel means being part of one team with shared values and common goals. Every person counts and working closely together always brings better results. Partnership is our process and our collective capabilities is our superpower.
• We innovate: At Mattel we always aim to find new and better ways to create innovative products and experiences. No matter where you work in the organization, you can always make a difference and have real impact. We welcome new ideas and value new initiatives that challenge conventional thinking.
• We execute: We are a performance driven company. We strive for excellence and are focused on pursuing best in class outcomes. We believe in accountability and ownership and know that our people are at their best when they are empowered to create and deliver results.

Who We Are:

Mattel is a leading global toy company and owner of one of the strongest catalogs of children’s and family entertainment franchises in the world. We create innovative products and experiences that inspire, entertain and develop children through play. We engage consumers through our portfolio of iconic brands, including Barbie, Hot Wheels, Fisher-Price, American Girl, Thomas & Friends, UNO and MEGA, as well as other popular intellectual properties that we own or license in partnership with global entertainment companies. Our offerings include film and television content, gaming, music and live events. We operate in 35 locations and our products are available in more than 150 countries in collaboration with the world’s leading retail and ecommerce companies. Since its founding in 1945, Mattel is proud to be a trusted partner in empowering children to explore the wonder of childhood and reach their full potential.

Mattel is recognized for the second year in a row as a Great Place to Work™ and as one of Fast Company’s Best Workplaces for Innovators in 2022.

Visit us at https://jobs.mattel.com/ and www.instagram.com/MattelCareers.

Mattel is an Affirmative Action/Equal Opportunity Employer where we want you to bring your authentic self to work every day. We welcome all job seekers including minorities, females, veterans, individuals with disabilities, and those of all sexual orientations and gender identities.