Mayo Clinic Hiring for Associate Operations – SCM – Remote at Rochester, Minnesota Full Time

Why Mayo Clinic

Mayo Clinic is the nation’s best hospital (U.S. News & World Report, 2020-2021) and ranked #1 in more specialties than any other care provider. We have a vast array of opportunities ranging from Nursing, Clinical, to Finance, IT, Administrative, Research and Support Services to name a few. Across all locations, you’ll find career opportunities that support diversity, equity and inclusion. At Mayo Clinic, we invest in you with opportunities for growth and development and our benefits and compensation package are highly competitive. We invite you to be a part of our team where you’ll discover a culture of teamwork, professionalism, mutual respect, and most importantly, a life-changing career!

Mayo Clinic offers a variety of employee benefits. For additional information please visit Mayo Clinic Benefits (https://jobs.mayoclinic.org/benefits/) . Eligibility may vary.

Position description

This position requires direct involvement with specific departments in committing significant institutional dollars in the procurement of supplies, equipment, services and inventory as well as managing master data for supplies. Prepares, reviews, and places purchase orders invoicing activities and/or master data requests. Has significant interaction with suppliers regarding pricing, expediting, returns, and solving invoice/receipt problems. Participates in multiple work groups and assists with projects as directed by SCM leadership. Provides support for all Supply Chain functions but not limited to handling a very high volume of incoming communications via phone, mail, and fax, from all levels of Mayo Clinic staff and from outside sources; provides a point of contact to triage SCM inquiries and problems; logs all customer inquiries and problems into the support center tracking system; enlists appropriate SCM personnel for assistance, as needed; provides on-line ordering education to Mayo Clinic staff; and works on special projects as assigned. Utilizes appropriate sources of information from multiple areas to research/resolve problem transactions related to supply information and invoices, which may include but is not limited to researching item master data points, investigating aged items on vendor statements, application of vendor refunds/credits, financial statement variances, payment and/or discount histories. Sustains, communicates and applies a broad range of policies and governmental regulations. Prepares, analyzes and/or reconciles a variety of reports, accounts, system activity, or account transactions, including but not limited to voids and adjustments working with customers to research and resolve variances and exceptions, ensuring data integrity. Facilitates new employee unit training and continuous education seminars. Responds to verbal and/or written inquiries from internal or external customers while applying high levels of customer service principals. Identifies possible trends causing processing delays; collaborates with affected individuals to implement long-term solutions. Other job-related duties as assigned by leadership.

*This is a 100% remote work position.

Qualifications

Bachelor’s degree OR HS Diploma/GED and a minimum of four (4) years related experience required.

Additional qualifications

Knowledge of Mayo Clinic systems and applications preferred. Demonstrated personal computer skills, communication skills, problem solving, continuous improvement and teaming skills. Knowledge of basic accounting and/or business principles. Maintains a broad knowledge of Mayo clinical, financial, and administrative systems/applications and processes. Serves as a resource on department and institutional initiatives; shares knowledge with customers and colleagues. Demonstrated verbal and written communication skills. Assists with SCM continuous improvement initiatives. Ability to work in a team-oriented atmosphere. Must be adaptable and flexible in an ever-changing work environment. Able to handle/prioritize tasks simultaneously. Basic understanding of accounting principles. Works as a team to provide support to all departments; works with other areas of SCM to ensure exceptional customer service. Ability to manage time to meet required deadlines.

Exemption status

Non-exempt

Compensation Detail

Required education, experience and tenure may be considered along with internal equity when job offers are extended. The hourly pay range is $22.54-$30.44 per hour.

Benefits eligible

Yes

Schedule

Full Time

Hours / Pay period

80

Schedule details

Monday – Friday

Flexible Hours: 7am to 6pm

*This is a 100% remote work position.

Weekend schedule

N/A

Remote

Yes

Site description

Mayo Clinic is located in the heart of downtown Rochester, Minnesota, a vibrant, friendly city that provides a highly livable environment for more than 34,000 Mayo staff and students. The city is consistently ranked among the best places to live in the United States because of its affordable cost of living, healthy lifestyle, excellent school systems and exceptionally high quality of life.

Recruiter

Arminda Yutuc

EOE

As an Affirmative Action and Equal Opportunity Employer Mayo Clinic is committed to creating an inclusive environment that values the diversity of its employees and does not discriminate against any employee or candidate. Women, minorities, veterans, people from the LGBTQ communities and people with disabilities are strongly encouraged to apply to join our teams. Reasonable accommodations to access job openings or to apply for a job are available.

As an Affirmative Action and Equal Opportunity Employer Mayo Clinic is committed to creating an inclusive environment that values the diversity of its employees and does not discriminate against any employee or candidate. Women, minorities, veterans, people from the LGBTQ communities and people with disabilities are strongly encouraged to apply to join our teams. Reasonable accommodations to access job openings or to apply for a job are available.

Equal opportunity

As an Affirmative Action and Equal Opportunity Employer Mayo Clinic is committed to creating an inclusive environment that values the diversity of its employees and does not discriminate against any employee or candidate. Women, minorities, veterans, people from the LGBTQ communities and people with disabilities are strongly encouraged to apply to join our teams. Reasonable accommodations to access job openings or to apply for a job are available.