Diversity and inclusion are integral to Mayo Clinic’s mission to provide excellent, culturally relevant care in a welcoming environment to all individuals from a wide variety of backgrounds. In DLMP and Mayo Collaborative Services (MCS), we aim to diversify our workforce and to create an inclusive work environment where differences are valued, allowing individuals to achieve and contribute to their fullest potential. By leveraging the strengths that each diverse individual and group brings to the table, we gain the strategic advantages of accelerated innovation, better problem solving, enhanced productivity and job satisfaction, improved quality, and, most importantly, we find better ways to meet the needs of our patients.
#Labs
Position description
As a Laboratory Referral Specialist II you will be assigned to work on-site at a strategic client facility in Newark, Delaware.
You will be managing a client’s referral send-out work coming to Mayo Clinic Laboratories (MCL) as directed by client management and governed by a client’s business contract. You will provide onsite customer service and be a resource to a client’s clinical laboratory staff. You will manage the biological specimens (e.g. blood, urine) receipt, verification, handling, aliquoting, processing and shipping if applicable, ordering, and specimen resolution. You will communicate with internal and external stakeholders and monitor assigned reports and partner with clients to resolve issues related to specimen submissions.
Duties may consist of but are not limited to pending lists, billing charges, Laboratory Information System (LIS) test builds, Joint Test Catalog maintenance, quality metrics and training of send-out staff, and maintaining MCL supply inventory. There may be additional responsibilities as assigned by the client and MCL related to LIS maintenance, documents, and end-user feedback groups.
**This position is not eligible for visa sponsorship; Also, Mayo Clinic DOES NOT participate in the F-1 STEM OPT extension program.
Qualifications
To be considered for the Laboratory Referral Specialist II role, you must meet one of the basic qualifications below.
**This position is not eligible for visa sponsorship; Also, Mayo Clinic DOES NOT participate in the F-1 STEM OPT extension program.
Additional qualifications
License or certification
This position requires you to have a valid driver’s license with an excellent driving record.
Exemption status
Non-exempt
Compensation Detail
Required education, experience, and tenure may be considered along with internal equity when a job offer is extended. The pay range for this position is $25.36 – $38.04 per hour.
Benefits eligible
Yes
Schedule
Full Time
Hours / Pay period
80
Schedule details
Monday – Friday, with a start time of either 7:00 am or 8:00 am.
You will work on-site in a hospital lab setting located in Newark, Delaware.
Weekend schedule
You will be required to work every third weekend, on both Saturday and Sunday, for a 4-hour shift. In the corresponding pay week, you will have one day off during the week.
Remote
Yes
International Assignment
No
Site description
You will be assigned to work on-site at a strategic client facility located in Newark, Delaware.
Recruiter
Laura Heyde
EOE
As an Affirmative Action and Equal Opportunity Employer Mayo Clinic is committed to creating an inclusive environment that values the diversity of its employees and does not discriminate against any employee or candidate. Women, minorities, veterans, people from the LGBTQ communities and people with disabilities are strongly encouraged to apply to join our teams. Reasonable accommodations to access job openings or to apply for a job are available.
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