Responsibilities and Duties
Develop and maintain relationships with a select group of named accounts to ensure campaign success
Serve as a trusted advisor for our clients and be an expert in INFUSEmedia offerings
Collaborate with internal subject matter experts to deliver campaign leads and ensure clients are happy with the outcome
Collaborate with the Sales team from proposal to delivery, including identifying and ensuring delivery options, integrations, and other operational aspects
Create and coordinate account documentation including reports, RFPs, and other recommendations
Accountable for post-sale account management and driving account growth through excellent customer service and delivery, communication and on-boarding
Qualifications
Outstanding written and verbal communication skills, coupled with strong empathy for customers and their success
Minimum two years of account management and/or customer success/service experience preferred
Organized, detail-oriented, and able to manage 30+ clients at once
Demonstrated ability to work both collaboratively as part of a team and independently with minimal supervision
Strong problem resolution skills and proven ability to engage and interact with internal teams to resolve client issues
Work logically to diagnose and resolve basic to intermediate issues and recognize circumstances that require escalation
Comfortable using and learning software: MS Office (Excel), custom-built software, CRM, ticketing/tracking systems, etc.
Additional Information
Candidates will be asked to complete a one way video interview as part of the recruitment process and will be subject to assessment tests.
Compensation commensurate with proficiency and experience level.
Job Description Job Title: Director, Communications & Content FLSA: Full-Time, Salaried Reports to: Chief Marketing Officer Background: USA Pickleball is...
Apply For This JobPosition Information Location: Courtyard by Marriott Buffalo-Airport 4243 Genesee St, Cheektowaga, NY 14225 • (716) 633-2700 apply directly at: https://careers-buffalolodging.icims.com/...
Apply For This JobJob Description Mobile Application Developers: Work Location: Remote, USA. If you love collaborative cross-functional software teams with lofty goals and...
Apply For This JobOutbound sales representative’s main responsibility is to sell the company’s products and services to potential customers. By performing cold calls...
Apply For This Jobbr{display:none;}.css-58vpdc ul > li{margin-left:0;}.css-58vpdc li{padding:0;}]]> Job Functions, Duties, Responsibilities and Position Qualifications: You are the definition detail-oriented. You’ve got great...
Apply For This JobLockport. Niagara Hospice. Maintenance Staff. FT. We are seeking a hard worker for general maintenance experienced in facility upkeep, minor...
Apply For This Job