McKenna Farms Therapy Services Hiring for Scheduling/Intake Coordinator at Atlanta, GA Full Time

Reports To:

Office Manager

Job Overview:

The role of the Scheduling/Intake Coordinator is to accurately and efficiently contribute to customer satisfaction by ensuring that clients receive the highest standards of service, while maintaining a high level of professionalism and a welcoming environment. The Scheduling/Intake Coordinator will handle incoming telephone calls, emails and client interaction. Will handle the intake and scheduling/rescheduling of clients. They will ensure effective and timely scheduling procedures are adhered to.

Responsibilities and Duties:

• Answer & route incoming calls

• Greet clients
• Process client co-payments/invoices

• Maintain client database

• New client intakes

• Schedule initial evaluations

• Maintain Client/Therapists schedule change requests

• Communicate all schedule changes on a need to know basis

• Maintain client contact/insurance information in database

• Appointment and evaluation reminders

• General office/administrative duties

• Maintain up to date insurance benefits documentation

Qualifications:

● Effective Communication

● Highly organized and self-motivated

● Able to multitask

● Bachelor’s degree preferred

● One year in a medical office setting preferred

● Comfortable talking on the phone

● Able to resolve conflict

● Ability to handle confidential information

● Advanced computer skills and experience with online platforms.

Work Remotely

• No

Job Types: Full-time, Part-time

Pay: $14.80 – $16.00 per hour

Benefits:

• 401(k) matching
• Dental insurance
• Flexible schedule
• Health insurance
• Health savings account
• Paid time off
• Retirement plan
• Vision insurance

Schedule:

• Monday to Friday

Work Location: One location