Memorial Sloan-Kettering Cancer Center Hiring for Technology Services Specialist I at New York, New York Full Time

Company Overview

At Memorial Sloan Kettering (MSK), we’re not only changing the way we treat cancer, but also the way the world thinks about it. By working together and pushing forward with innovation and discovery, we’re driving excellence and improving outcomes. We’re treating cancer, one patient at a time.Join us and make a difference every day.

MSK requires all new hires, volunteers, and vendors who come onsite to provide proof of COVID-19 vaccination. This is based on the COVID-19 vaccines’ high level of protection and our shared responsibility in protecting our patients.

Job Description

We Are:

Seeking a Technology Services Specialist to join our team. As a Technology Service Specialist you are the first point of contact with the IT Department for the majority of the business and as such you have to command not only excellent technical and customer service skills, but the professionalism and initiative to get problems resolved quickly and efficiently.

You Will:

• Configure, install, monitor, and maintain IT users’ desktop software and hardware; supports mobile workforce.

• Provide consultation to IT users for all aspects of end-user computing and desktop-based LAN systems software.

• Provide technical support and guidance through Tier 2 support and works with vendors to resolve Tier 3 issues.

• Responsible for documenting solutions to problems and developing end-user guidelines.

• Organize and coordinate the activities associated with installation, deployment and upgrade of software, hardware, and network facilities as it relates to the desktop environment.

  You Have:

• Experience supporting and troubleshooting desktop & laptop systems.

• Distinctive problem-solving, technical troubleshooting, and analytical capabilities.

• Excellent customer service focus including exceptional oral and written communication skills required.

• Ability to work independently, prioritize a variety of tasks, and collaborate effectively in a complex environment with multiple teams.

• Experience supporting and troubleshooting desktop & laptop systems.

• Ability to work in a fast-paced, agile environment

  Benefits (https://careers.mskcc.org/learn-about-msk/benefits/)

  Competitive compensation packages | Sick Time |Generous Vacation+ 12 holidays to recharge & refuel| Internal Career Mobility & Performance Consulting | Medical, Dental, Vision, FSA & Dependent Care|403b Retirement Savings Plan Match|Tuition Reimbursement |Parental Leave & Adoption Assistance |Commuter Spending Account |Fitness Discounts &Wellness Program | Resource Networks| Life Insurance & Disability | Remote Flexibility

  We believe in communication, openness, and thinking beyond your 8-hour day @ MSK. It’s important to us that you have a sense of impact, community, and work/life balance to be and feel your best.

  #LI-POST

Closing

MSK is an equal opportunity and affirmative action employer committed to diversity and inclusion in all aspects of recruiting and employment. All qualified individuals are encouraged to apply and will receive consideration without regard to race, color, gender, gender identity or expression, sexual orientation, national origin, age, religion, creed, disability, veteran status or any other factor which cannot lawfully be used as a basis for an employment decision.

Federal law requires employers to provide reasonable accommodation to qualified individuals with disabilities. Please tell us if you require a reasonable accommodation to apply for a job or to perform your job. Examples of reasonable accommodation include making a change to the application process or work procedures, providing documents in an alternate format, using a sign language interpreter, or using specialized equipment.

Stay in touch!

Register now to join Memorial Sloan Kettering’sTalent Community (https://externaltalent-mskcc.icims.com/connect?back=intro&in_iframe=1&hashed=-435744324) to receive inside information on our organization and new job opportunities.

Job LocationsUSA-NY-New York

Posted Date15 hours ago(11/13/2021 9:33 AM)

Requisition ID 2021-53556

Category Digital Informatics and Technology