Mercedes-Benz México Looking for Sales Back Office Analyst Vans at Ciudad de México, México Full Time

Mercedes-Benz AG is responsible for the global business of Mercedes-Benz Cars and Mercedes-Benz Vans, with over 170,000 employees worldwide. Mercedes-Benz AG is one of the world’s largest manufacturers of luxury passenger cars.

The company focuses on the development, production and sales of passenger cars, vans and vehicle-related services. Furthermore, the company aspires to be the leader in the fields of electric mobility and vehicle software. The product portfolio comprises the Mercedes-Benz brand with the sub-brands of Mercedes-AMG, Mercedes-Maybach, Mercedes-EQ, G-Class and the smart brand. As sustainability is the guiding principle of the Mercedes-Benz strategy and for the company itself, this means creating lasting value for all stakeholders: for customers, employees, investors, business partners and society as a whole.

Objective: Support all administrative processes related to sales operations with international and national fleet accounts, maintaining the commercial partnership as secondary point of contact.

This role also manages the annual inventory plan, and transportation budget ensuring the most effective utilization of our capital investment, and implements solutions to difficult and complex financial challenges.

Main activities:

1. Support the development and preparation of sales process for fleet business. (Example: Prospects Database, Product presentations, Profitability, Offers, Vehicles specifications, Technical information, Body builders quotations, etc.)
2. Follow-up of the fleet orders in the production system periodically, tracking with Logistics and Sales areas the estimated date of arrival to define customer delivery date.
3. Prepare and send information to fleet customers related to their order status (Production, vehicle transportation, arrival date, billing, etc.).
4. Document the processes for each fleet business (agreements in minutes).
5. Obtain, validate and update fleet customer information required to prospect new fleet customers
6. Keep updated the fleet data profile in the sales system to perform sales process.
7. Organize follow-up meetings with fleet customers to check vehicles order status, after sales issues and customer requirements.

Profile:

• Education: Bachelor in Industrial Engineer, Business Administration or similar.
• Previous experience: 1 – 2 years in similar position.
• Languages: English (intermediate).

Relocation assistance will not be provided for this position, local contract applies.

Valid documents to work in Mexico are a must.

The power of being unique.

Diversity & Inclusion at Mercedes-Benz

We attract and value a diverse workforce to drive innovation and reflect our global customers and environments in which we operate. We embrace the uniqueness of every team member and are committed to promoting an inclusive culture with equal opportunities for success. We enable our teams to bring their diverse experiences, skills and perspectives to build the world´s most desirable cars for a sustainable future.

When choosing our talent we focus on their abilities and do not discriminate based on ethnic origin, nationality, gender, age, disability, social condition, health condition, religion, immigration status, opinions, sexual preference, marital status, university or appearance.