Merrithew™ Looking for Sales Coordinator at Greater Toronto Area , Canada Full Time

Position Overview:

This bi-lingual position (Japanese and English Speaking) will report to the Senior Sales Manager, with a dotted reporting line to the Education Sales Manager at the Yonge & Eglinton location. This position will be focused on Japan and other business development territories as appointed by Vice President, Business Development and Strategic Sourcing 

Major Responsibilities:         

Sales Support

Sales Support: Assist sales managers with market research, leads generation and initial qualification before passing pre-qualified leads to sales managers.

Hosting coordination and customer service in appointed territories

Before Education Hosting

• Documents Preparation: Hosting Agreements, IT Agreements
• Order Creation in EMS
• Updating Tracker and ensure most up-to-date info
• Invoicing: Deposits, final payments, exams, makeups, privates
• Send workshop notes to Host Sites upon receiving final payments
• Send required Paperwork to Host Sites prior to Hosting begins
• Travel Arrangements:

       a)   Book flights;

       b)   Coordinate with sites about ground travel, hotel arrangements, travel within Japan, etc.;

       c)   Visa application: Assist ITs by providing visa letters, necessary guidance of visa process etc.;

       d)   Connect ITs with Host Sites by setting up group chats;

       e)   Calculate expense sharing when ITs travel to multiple Host Sites in one trip;

       f)    Invoice IT Expense to Host Sites prior to IT departure;

       g)   Prepare IT Brief prior to IT departure

• Follow up payments weekly: Deposits, final payments, IT Expenses, exams, makeups, privates

During Hosting:

• Provide assistance to ITs during their stay hosting territories
• Provide ongoing assistance to Host Sites as required

 After Hosting:

• Exams/Makeups/Privates: Collecting post documentation and submitting to programming; coordinate and follow up with Programming on exam results
• Paperwork: Collect hosting Paperwork; follow up missing documents; enter into EMS and issue Completion Letters
• IT Invoice: Collect, annotate, and submit to Accounting

Skills and Qualifications:

• Japanese and English (bi-lingual is a must), other Asian languages, or Russian would be a plus
• Experience with the Japanese market, esp. fitness and wellness market are preferred
• University graduate with minimum 2+ years of sales administrative support in a professional sales or customer service setting
• Detail oriented fast learner and team player, must be comfortable to thrive in a fast-paced multi-task environment
• Highly proficient with Microsoft office suite. Experience with customer record and sales management tools like SAP, SAS, Salesforce would be preferred