Meta Hiring for Learning Program Manager at Des Moines, Iowa Full Time

Intro:

Facebook’s mission is to give people the power to build community and bring the world closer together. Through our family of apps and services, we’re building a different kind of company that connects billions of people around the world, gives them ways to share what matters most to them, and helps bring people closer together. Whether we’re creating new products or helping a small business expand its reach, people at Facebook are builders at heart. Our global teams are constantly iterating, solving problems, and working together to empower people around the world to build community and connect in meaningful ways. Together, we can help people build stronger communities – we’re just getting started.

Summary:

We’re looking for a Learning Program Manager to join our Learning team within Mission Control. Mission Control is the organization responsible for end-to-end workforce planning and execution for all technical departments at Meta (ex. Facebook, Instagram, Infrastructure). This includes the management of our onboarding, extended onboarding, and continued education programs (ex. Engineering Bootcamp, Analytics Camp, Performance Academy) which are designed to help technical talent launch and thrive. In this role, you will manage the learning strategy and experience of our extended onboarding programs designed for Software Engineers and Production Engineers. You will collaborate with peers, Learning Experience Designers, partners, and stakeholders as you direct and manage projects that result in improved program content, effectiveness, and satisfaction ratings. We’re looking for someone to help us take our existing programs to the next level and build new programs in the future. If you are passionate about helping others learn, enjoy developing and improving learning programs, and want to be on the team that’s helping advance Meta’s technical talent – then we’d love to hear from you.

Required Skills:

1. Define and execute learning experience strategies and roadmap for existing and future extended onboarding programs (ex. SWE Essentials)

2. Direct the development of new and updated learning experiences (ex. live classes, videos, online courses, hands-on activities) in close partnership with Learning Experience Designers and subject matter experts

3. Partner with engineering leaders and peers to frequently evaluate program learning objectives and outcomes

4. Build an influential network of employees who are willing to volunteer their time to help us build and continuously improve our programs

5. Define KPIs, set targets, and build a plan that gets us to meet and exceed those targets

6. Evaluate feedback and usage data to understand the performance of our learning programs and prioritize improvements that lead to a better experience for future learners (ex. update learning materials, retire learning objects)

7. Conduct a recurring content audit to ensure learning materials stay up-to-date

8. Share frequent progress updates with our team, partners, and stakeholders

9. Be the go-to for answers to questions about the program(s) you oversee

10. Manage multiple projects simultaneously in a fast-paced ambiguous environment while delivering work on time

11. Travel occasionally within the United States and possibly internationally

Minimum Qualifications:

1. BA or BS degree

2. 5+ years experience in program or project management

3. 3+ years of experience developing, implementing, and continuously improving online and in-person learning experiences

4. Experience implementing adult learning design best practices

5. Experience identifying problems and implementing thoughtful solutions

6. Experience using data to understand trends and guide decisions

7. Experience developing influential relationships with technical and non-technical people

8. Experience using standard publishing tools (ex. G Suite, Office 365)

9. Experience managing multiple projects simultaneously and working autonomously

10. Experience gaining buy-in from others and leading through change

11. Experience communicating effectively in both verbal and written communication

Preferred Qualifications:

1. Experience using the latest development tools (ex. Articulate 360, Vyond, Camtasia)

2. Experience using the back-end of learning management systems (ex. Cornerstone)

3. Experience managing the development and improvement of learning programs

4. Experience developing or overseeing the development of technical training materials

5. Experience working in and/or supporting a tech organization

6. Experience overseeing complex change management

Industry: Internet

Equal Opportunity: Facebook is proud to be an Equal Opportunity and Affirmative Action employer. We do not discriminate based upon race, religion, color, national origin, sex (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender, gender identity, gender expression, transgender status, sexual stereotypes, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics. We also consider qualified applicants with criminal histories, consistent with applicable federal, state and local law. Facebook is committed to providing reasonable accommodations for candidates with disabilities in our recruiting process. If you need any assistance or accommodations due to a disability, please let us know at [email protected].