Our Opening and Your Responsibilities We are looking for an experienced Technical Support Specialist to join our Retail Scale & Equipment division. If you are looking to lead trainings, and make a long lasting impact, this role could be for you. Your responsibilities will include: Train on Mettler Toledo Retail based scales, software, systems as required.Develop yearly training schedules and submit for approvalProvide training to designated field employees certifying them to teach curriculum in accordance with standards defined within the RCTP guidelines and curriculumTroubleshoot, diagnose, and repair all known issues for any METTLER TOLEDO or supported competitor retail scale systemsAbility to clearly document unresolved issues for escalation to engineering teams as requiredExpert technical writing & verbal skills to be used in creating job aids, technical bulletins, technical articles, and system configuration documentation. What You Need to Succeed A 2 or 4 year technical degree in Information Systems, Computer Science or other related field2 years of experience as a technical support or field specialist is preferredNetwork + certificationA+ certification Microsoft MTA Desktop certificationExperience with Linux and PC based systems.Help desk experience Our Offer to You Medical, dental and vision care coverage and a 401(k) savings plan with company matching – all starting on date of hireTuition reimbursement, employee wellness programs, plus other perks and discountsParental and caregiver leave policiesAll the usual benefits such as paid time off, flexible spending, short-and long-term disability, basic life insurance, business travel insurance, Employee Assistance Program, and domestic partner benefitsGlobal market strength and worldwide leadership in weighingA brand name that is identified worldwide with precision, quality, and innovationThousands of patents, design and innovation awards A commitment to extraordinary service on our state-of-the-art equipment About Mettler Toledo Working at Mettler Toledo means you are impacting the world in important ways. Our precision measuring devices span the world’s laboratories, production facilities, and retail stores. We manufacture, sell, and service instruments that detect, measure, and weigh – from the infinitely small to the largest of vehicles or airplanes. We help feed the world. We impact how food is produced, packaged and made safe.We help keep you healthy. Our instruments make it possible for scientists to develop new drugs and bring life-saving medicines to the world.Mettler Toledo products are important to the production and consistent quality of every kind of consumer product.No matter how far human kind goes to explore new frontiers, Mettler Toledo is there to help make it happen. Equal Opportunity Employment If you’d like more information about your EEO rights as an applicant under the law, please click here. Mettler Toledo endeavors to make www.mt.com accessible to any and all users. If you would like to contact us regarding the accessibility of our website or need assistance completing the application process, please contact us at [email protected] those who prioritize precision, Mettler Toledo is precisely where you belong. Job Reference # 11805 Location Ohio Columbus Job Type Full-time Legal Entity Mettler-Toledo, LLC 1900 Polaris Parkway Columbus, OH 43240 United States +1(800) 63
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