PRIMARY PURPOSE:
It is the primary responsibility of the Flight Attendant to provide top quality customer service, and assess and respond to abnormal, aircraft emergency, and medical emergency situations that could occur on an aircraft without warning during any and all phases of flight. The Flight Attendant is an integral and vital part of the flight crew, sharing responsibility for safety and participating in decision making with the pilots as it impacts the entire flight.
PRINCIPAL DUTIES AND RESPONSIBILITIES:
Perform duties assigned by the Pilot in Command, Chief Flight Attendant, or Assistant Chief Flight Attendant
Maintain required periodic certification on emergency procedures and AED/CPR procedures
Assume complete charge of passengers and aircraft during normal and emergency situations when necessary, maintain order and calm in the cabin at all times while the aircraft is under way
Provide emergency medical assistance for passengers when required
Conduct aircraft pre-flight procedures and ensure all the safety, galley and cabin equipment is ready for the flight
Provide superior customer experience for passengers and ensure that their individual needs are satisfied per their profiles, which are periodically updated
Ensure the catering order is complete and the needs of their particular flight is satisfied
Adhere to the flight procedures to include arriving one and a half hours before each flight to adequately prepare for flight as well as follow chain of command to resolve issues that arise during day-to-day operations
Follow Company policies and procedures and all applicable Federal Aviation Regulations
Perform other job-related duties as requested
KNOWLEDGE, SKILLS, AND ABILITIES:
Knowledgeable of culinary arts, food, wine and menu planning
Knowledgeable of passenger safety and well-being while on the aircraft
Knowledgeable of Federal Aviation Regulations that govern cabin crewmembers’ conduct during flight operations
Able to effectively communicate in English, in both written and verbal forms
Able to lead and mentor a team
Ability to read and write proficiently to evaluate reports, correspondence and statistical information
Basic knowledge of computer software to include Outlook, MS Word, Excel, and PowerPoint as well as office equipment, i.e. telephone, copier, fax machine
Excellent customer service skills and interpersonal skills to effectively communicate with all business contacts
Maintain a professional, neat and well-groomed appearance adhering to company standards
MINIMUM REQUIREMENTS:
High school diploma or equivalent
Two (2) years of Corporate and/or Airline Flight Attendant Experience
Work varied shifts, to include weekends and holidays
PREFERRED:
Associate degree or higher
Experience working in a similar resort setting
Our History Nearly a century after opening our doors, Beall’s Inc. continues to serve our communities with the spirit of...
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